Forum Discussion
Ridiculous cramming on my phone that customer service refused to refund!
Reviewing my bills for the year and found that Sprint/Tmobile is once again cramming a charge on my bill for $9.99 over 6 months, for a service I never signed up for, never authorized, and never used...
T-Mobile can do anything they want, it’s their company. A company can fix any problem they want to fix for their clients, it only needs to be escalated to the people who have authorization to fix things.
In this case they’ve already gone beyond their policy by refunding me 4 months out of 6 months, one month for the initial dispute in August and three months’ worth today. $60 was stolen from me, $40 has been refunded.
This is cramming, this is illegal, and Sprint was already sued (and lost) for this fraudulent behavior. Now I’m with T-Mobile and they’re going down the same road. You guys need to refund my money.
