Forum Discussion
How to delete verified business call notificaion
- 2 years ago
Schneryka wrote:
T-Mobile tech support here and T-Mobile user. This is a known issue related to android device. On the actual notification if you expand it to where you can read it fully it gives you an option to go to settings and an option to click GOT IT . if you click the GOT IT button it will clear the notification. After you click it you will be taken to the settings to set it up but the actual notification should clear just acknowledge the notification but clicking got it.
This worked for me on Samsung s23 ultra. It showed up when I up when I upgraded to ver.14.
I pulled down from the top and selected the other option. I restarted the phone and clicked the GOT IT button. It went away. I also tried the user @dbdragon08 youtube fix as well. Problem solved for me.
Thanks!
T.B. wrote:Everyone,
I think I may have inadvertently fixed(Stopped) the notification. Inadvertently because I am NOT a Techi Guy at all. Went into my consolidated T-Mobile Apps location where all the T-Moble Play, T-Moblie, Visual Voice.etc…. is located.
- Click on the T-Moblie Scam Shield App
- Click on the “Settings” Wheel, lower Right Corner
- Click on Verified Business Calls
- Unselect the Verified Business Calls, It wasn’t working anyway…
I hope this helps
TB
No mistake to it this option is a fix as well, this will completely turn off the verified business calls not just the notifications though. It can be located within the scam. Shield app, the tmo visual voicemail app, or within the phone setting. I would check all because the they all could have it toggled on and if you miss one it’s technically still turned on.
attached links for all ways
scam shield app : COULDNT GET LINK BUT POSTING STEPS
Verified business calls (VBC) | Formerly Enhanced Caller Information, this Android-only feature lets you know what company is calling and why. Company name will be listed, their brand logo as a contact image, and the reason for the call. To turn this feature on or off:
|
phone settings: these were previously said within this thread. Phone app settings > Enriched calling and disabling Verified Business Calls.
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