Forum Discussion

eddierock's avatar
eddierock
Roaming Rookie
8 years ago
Solved

Feature Request: two factor Google Authenticator for call in support

I recently read some hacks about using SMS or the last 4 digits to gain access to carrier's support and port the number somewhere else. They do this so they can reset passwords to bank accounts, ...
2-factor authentication
  • tmo_mike_c's avatar
    tmo_mike_c
    8 years ago

    Hey @eddierock , I believe I've seen you make this recommendation already. (or something similar)

    Of course, we always appreciate the feedback and ideas. Thanks for coming here to post your thoughts.

whythehelldoine's avatar
whythehelldoine
Network Novice
6 years ago

Just got hacked and tried to sign up for two factor authentication. there's a button, but it's a button to no-where.  They're useless.  Not to mention the person from the Office of the President is100% sure that Pacific Time is 4 hours behind East Coast time.  Really!?! 

So the security expert checking what happened at the time of the hack is a totally useless endeavor.