Forum Discussion
Customer Service has no clue
Galaxy watch had issues, was sent warranty replacement, spent over 10 hrs with Customer service trying to get the warranty replacement working. Spent another 2-3 trying to escalate to arrange a call ...
Right, I’m used to not receiving call backs. Formally most issues were easy to resolve by calling HQ and speaking to someone who knew what the heck they were doing. Unfortunately now as I stated calling HQ isn’t getting me anywhere. Might try asking for a VP’s secretary.
