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We swapped 3 lines over and were eligible for the $200 credit for bringing our numbers with us. I logged in to check and was able to access 2 of the 3 card numbers. The third one has the option to REDEEM CARD. However, when I key in the phone number it states that nothing is available. Anyone else experience this issue?
You can try using messenger on one of tmobile's social media platforms to see if they can help you or you can go to the contact us page and see if live chat is available.
