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123Wiley's avatar
123Wiley
Transmission Trainee
10 months ago

Amazon TV Promotion

OK, its been over 10 weeks since the deadline for the TV Promotion.

From the posts I've read,  no one has recieved their e-mail notification and is getting no help from  "customer service".

When i can get through to "customer service" (3 hours) they do verify that i have a valid application for the promotion.

T-mobile wants their money from you, on time or earlier, but seems to feel no obligation to fullfil their responsibilities in a timely maner.

Just imagine what would happen if i told T-Mobile wait ten weeks and maybe I'll  send you some money.  :-)

I realize that the upfront costs of a class action suit is not worth it for TV, but might be to teach them a lesson.

  • First, to save you hours on hold and multiple calls to get the onshore help, log in and look for "promotions", and/or offer status.

    If it says accepted or qualified thats good. If not you are SOL.

    Now, call with the information from the promotions page, ID, promo code,  etc.  They CAN give you your code and the link for the TV, but it will take some work. There is a promotions group, get them to connect you if you are qualified.

    If they only give you the code,  its the  Amazon 4K 50 inch Fire TV USB.

    Best of luck.