Forum Discussion
Outside of Country - Need Email or Customer service number to reach out
Hello All, I put my account on hold from September 2021 to September 2022, and I have informed the customer support representative, who assisted me in putting the account on hold while I was away. ...
https://www.t-mobile.com/contact-us
International Callers
Call: 1-505-998-3793
There is no e-mail address for Customer Care. You can reach out to the T-Force Team via Facebook or Twitter though to try and help you. Be aware though, there is a maximum amount of time you can suspend your account for.
https://www.t-mobile.com/support/account/suspend-or-restore-your-line
How often can I suspend a line, and for how long?
You can suspend a line twice in a 12-month period. Each suspension can last up to 90 days.
