Forum Discussion
Offer eligibility
How can I tellif I am eligible for an offer?
Thx,
Harper
If you mean, the free line offer that went live today. Customer Care or the T-Force Team can let you know. I asked and was told my account wasn't eligible. Apparently the promo is not available for most and yet know one seems to want to mention the criteria for it either.
- syaoranTransmission Titan
If you mean, the free line offer that went live today. Customer Care or the T-Force Team can let you know. I asked and was told my account wasn't eligible. Apparently the promo is not available for most and yet know one seems to want to mention the criteria for it either.
- fireguy_6364Modem Master
it would save their people from having to field a ton of uneeded calls
- fireguy_6364Modem Master
contact TMO and ask them.
- syaoranTransmission Titan
harperhoe wrote:
@syaoran Yes, I am interested in that offer, I thought that there would be TMO MDOS on this page that could assist. I have not been able to get through on Twitter or facebook.
It took over an hour to get a reply on Twitter. All I was told that I wasn't eligible. No reasons as to why were given. I told the person I was disappointed and left it at that. Makes me wonder what the criteria is though to be eligible. It's a BYOD promo and I have a bunch of devices I could use that in.
- fireguy_6364Modem Master
wonder if theyre now pushing it more towards devices coming over from another carrier to join in on a current TMO account?
- syaoranTransmission Titan
fireguy_6364 wrote:
wonder if theyre now pushing it more towards devices coming over from another carrier to join in on a current TMO account?
Quite possible. It would be nice if they specified that though if that is the reason. It would save a lot of people a lot of time trying to find out if they are eligible or not.
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