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HeavenlyPennies
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Re: TMobile Tuesdays Eligibility
I spent close to an hour on the phone with customer support and they confirmed the Tuesday offers are still one per line, not one per account.However, they couldn’t figure out why when our second line logs into their app it defaults to the primary line’s account, giving the primaryline duplicate codes even though only one can be redeemed. And the second line is not getting a valid code to redeem.They’re looking into it and will get back to me.95Views1like0CommentsTMobile Tuesdays Eligibility
I have two lines on my account and we both used to be able to redeem our own TMobile offers on our own apps. It seems that since they upgraded to TLife it’s only allowing one offer per account, not per line. So as soon as one of us redeems the offer, then the other tries to redeem their own code it says the offer was already used. However, the eligibility rules on their site states it’s per line: Any T-Mobile or Metro by T-Mobile customer on a qualifying branded monthly rate plan can participate. Qualifying rate plans include most consumer and business monthly plans that include voice and data. Every qualifying line can participate if considered to be in “active status.” I haven’t read any complaints about this so I’m wondering if anyone else has experienced this.4KViews2likes22Comments