Forum Discussion

PalomaMN's avatar
PalomaMN
Network Novice
3 years ago

Not Receiving SMS from Bank in Spain

hi! I’m not receiving in my phone the SMS verification code sent from a bank in Spain. Please HELP. 

  • if you have never received any verification codes from any other place up until now then I would either call in to TMO or contact them through Facebook or Twitter and have it added on. I think you can do it through the app as well but I have never done it that way so cant walk you through that one. they just need to add short code to your line. Normally it isnt an automatic add on since not everyone wants it.

  • PalomaMN's avatar
    PalomaMN
    Network Novice

    Thank you, fireguy_6364. I do get SMS from the US and from Spain. The problem is just with the bank (that I’m aware of). Reading in the web something about ‘short code block’ in T- accounts … would that be a reason?

  • are you able to receive verification codes from any other companies other than them?