Forum Discussion

Kmurphy14's avatar
Kmurphy14
Network Novice
4 years ago

moving to new house

I am moving next month about 30 minutes away and wondering if anyone else has dealt with moving and transferring internet services? I’m freaking out as I just switched to T mobile and don’t wanna get told “no.”

thanks!

  • ncsunickv's avatar
    ncsunickv
    Network Novice

    Question, thinking of getting this for my boat.  My boat is moored in a set location, however, on occasion, I’ll bring it to another location for a day or two (overnight camping).  If service is available, can I expect the connectivity to work, or is the moored location geofenced into the platform such that it would prohibit use outside of a certain location?

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    Kmurphy14 wrote:

    Really?!

    sweet!!! I thought it said you cannot bring it other places but I suppose this is different, I plan to let them know as well. Thank you!

     

    In the terms, it does say it cannot be relocated, to discourage use as a hotspot in multiple locations.  But in your case, you are permanently relocating the unit and services as a one time event, so it should be allowed if service is available at the new location.

     

  • Kmurphy14's avatar
    Kmurphy14
    Network Novice

    Really?!

    sweet!!! I thought it said you cannot bring it other places but I suppose this is different, I plan to let them know as well. Thank you!

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    Kmurphy14 wrote:

    It says available 👍🏼

    Then you should be ok in transferring the gateway and service to the new address.