Forum Discussion

magenta7572835's avatar
magenta7572835
Network Novice
7 years ago
Solved

military service

I am serving in Kuwait with a T4B T-Mobile One Military 2+ plan. I recently recieved a msg from T-Mobile stating that if I have any more roaming, they will shut off my data?  Why would have I got...
  • tmo_amanda's avatar
    tmo_amanda
    7 years ago

    Hey, @magenta7572835​!

    First off, thank you for your service! We make an exception to the International Roaming allotment that @snn555 referenced above for those that are stationed abroad. I'm going to send you a private message with information on where to send a copy of your orders to and what other info to include. You can check your inbox here.

HeavenM's avatar
HeavenM
Community Manager
3 years ago
Cwoodard5617 wrote:

I also have orders to submit if this program still exists.

Francisco.bautista wrote:

Hello. I am currently deployed to Qatar. Can you please also send me the email instructions. Thank you 

Nicwun wrote:

My son is being Deployed to Kuwait in April. We have the max plan. Is there anything special we need to do for his phone

Hey friends! There is still a program that provides an exception to our international roaming timeframe limits for members of military because we are eternally grateful for their service. I am sending you a DM with the email and information needed right now.