Forum Discussion

A4's avatar
A4
Network Novice
6 months ago

iPhone X problem with sprint lock

I have an old iPhone X locked to Sprint, which is also iCloud locked. I don't live in the USA anymore. Pls help me. I don't even know what T-Mobile is. Google just says they own sprint. iPhone X(A1865) Sprint

  • tidbits's avatar
    tidbits
    Spectrum Specialist
    6 months ago

    You would need to get the iCloud unlocked cleared first even if you met the requirements to unlock it.

  • syaoran's avatar
    syaoran
    Transmission Titan
    6 months ago

    To qualify for a device SIM unlock from T-Mobile.  You must be a T-Mobile USA customer the device must have been purchased from T-Mobile, and the device and account must meet all of the SIM Unlock Policy requirements.  

    https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy