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amolle's avatar
amolle
Newbie Caller
3 years ago
Solved

I upgraded the wrong line, I'm not sure what to do

I upgraded the wrong phone line and I am not sure if there is anything I can do to fix this. I meant to upgrade a new phone for my youngest daughter but accidentally upgraded another phone line.  Is ...
  • syaoran's avatar
    3 years ago

    You can convert her physical SIM to an ESIM through your my.t-mobile.com account.  A store could also help you get that done.