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tomcam's avatar
tomcam
Newbie Caller
3 years ago
Solved

How to get a non-bot for support to transfer to AT&T

Tmobile has never worked well where I live (13 miles from their Bellevue, WA headquarters) so I’m switching back to A&T. When I call I get the message "The service you are attempting to use has been ...
  • gramps28's avatar
    3 years ago

    You need to call AT&T to iniate the port. You want to do this a few days before the end of your billing cycle. Once ported you call Tmobile to confirm that the line is ported out and close account.