Recent Content
Asus Zenfone 8
Is anyone having recent issues with their Asus Zenfone 8 connectivity? I've had my phone for a while and there were no issues with connecting with the network. However, the past 1.5 months, I've had issues with connecting to the internet (outside of wifi). It was recommended I swap out a sim card so I did and it fixed the issue for a week or so but then it just got worse. In recent weeks, I've had instances when I was unable to make calls, I would not get calls (straight to voicemail), and I would not be able to receive MMS (until connectivity returned). I've also had some not coming through for a couple of months, but they were infrequent enough. Now I wonder if they were forecasting what was to come. Resetting my phone doesn't work. Switching Internet off and on doesn't seem to work, either. Switching my phone off completely for a couple of minutes seems to help sometimes. Any ideas on what the problem could be? I see unofficial reports of people reporting T-mobile issues, but T-mobile doesn't seem to confirm them.
Error "something is going wrong." Can't add networks, can't edit existing networks.
I am trying to create a new network, and also edit the frequency band (2.4ghz > 5ghz) of an existing network. I've been trying for days, and keep getting the same error. I've tried resetting my gateway to no avail. I've tried doing this across various times of day. Not sure what else to try. To be clear, I don't need help finding how to navigate the app in order to try this--I am specifically encountering an issue of submitting the new network and confirming the frequency band edit for the existing network. Upon submitting/confirming, after creating and editing such details, respectively, I am persistently getting the error "Oops, it looks like something went wrong," with options to either try again or cancel, to no avail. I'm going to the right places for this: For creating a new network: - Manage home internet, Add New Network, [enter details and submit] For editing an existing network: - Manage home internet, My Wi-Fi, My Networks, [select designated network], [edit details and submit] This used to work as of, IIRC, a few weeks ago when I successfully created the new network for which I'm currently trying to edit the frequency band for. I had no problems then. I'm pretty sure I even successfully made edits to that network, as well, post-creation. I did all of that the same way that I'm currently trying to do it now. Except now, I'm getting persistent errors that won't let me complete any of this. I need to create this new network and make such edit to an existing network. What's going wrong, and how can I mitigate this? I much appreciate any solutions for how to solve this error that I keep getting, thanks!
Free in-flight Wifi - verification failure
I have thoroughly enjoyed the free in-flight wifi from T-Mobile and consider it one of the main reasons I remain with them (25 years now). All has been well the past handful of years, but recently, they wisely decided to set up text verification to make sure the user is the actual owner of the account. I am sure this was highly abused by folks so I don't blame them for doing this. BUT BUT BUT.... Unfortunately, for me at least, I cannot receive the text verification because I am not on connected yet. However, I need the text verification to get on wifi to get connected. So after trying many things many times (around 10-12 times to be specific), I gave up and ended up just purchasing the wifi directly from the airline. Ironically, as soon as I paid my $8, the text verification for free wifi immediately arrived. In fact, I received 10-12 texts with the verification code. Grrrr. NO, this was not an issue with the airplane's wifi since I was able to purchase it directly. The verification code quickly came through. Is it possible this issue is only happening to me? I have wifi calling enabled, I use google messages (on my android), I tried both RCS and SMS messaging. As recently as April I used free airplane wifi easily. The only change was this new verification procedure. Today I was on the line with tech support for 80 minutes to no avail. He transferred me to a department that apparently specializes in "airplane wifi." A nice woman with a french accent answered and promptly hung up on me. Merci! T-Mobile, please fix this. You will be losing me soon if you don't.
Internet
Anyone else having coverage issues with internet? I was getting a "speed test" of about 10 for downloads. It now below 4. I complained to the BBB about not getting a rebate when I first got their internet. They gave me the rebate but it seems they retaliated with slower internet. I've changed equipment and moved the gateway but still slow. Looked at coverage map and the very edge is a coup.e of streets over. I'm told it could be 3 YEARS before they got better coverage in my area. Other internet services are too expensive or aren't in my area yet. T-Mobile is no help. They arent even trying to keep my business.
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