Forum Discussion

magenta10477652's avatar
magenta10477652
Newbie Caller
6 years ago

Hold Time

I am a new customer and have issue with phone porting over...I have called in and have been on hold for over 2 hrs...Is this typical? If so I may have made a mistake signing up for their service....
Scar64's avatar
Scar64
Newbie Caller
4 years ago
magenta10477652 wrote:

I am a new customer and have issue with phone porting over...I have called in and have been on hold for over 2 hrs...Is this typical? If so I may have made a mistake signing up for their service.

Same here I was holding for more than an hour to get someone over seas trying to help me that I could barley understand. I told them to transfer me to someone in the US and they transferred me to the freaking main menu to start over.