Forum Discussion
Hold Time
I am a new customer and have issue with phone porting over...I have called in and have been on hold for over 2 hrs...Is this typical? If so I may have made a mistake signing up for their service....
I was just told 2 hours for a call back - no apparent easy chat contact - ended up poking around until I found the answers I needed, but my confidence in their customer service has been challenged. And here I am.
