Forum Discussion

eddierock's avatar
eddierock
Roaming Rookie
8 years ago
Solved

Feature Request: two factor Google Authenticator for call in support

I recently read some hacks about using SMS or the last 4 digits to gain access to carrier's support and port the number somewhere else. They do this so they can reset passwords to bank accounts, ...
2-factor authentication
  • tmo_mike_c's avatar
    tmo_mike_c
    8 years ago

    Hey @eddierock , I believe I've seen you make this recommendation already. (or something similar)

    Of course, we always appreciate the feedback and ideas. Thanks for coming here to post your thoughts.

tabletlover's avatar
tabletlover
Roaming Rookie
4 years ago

Yes, it’s absolutely imperative that T-Mobile give us the option of disabling SMS 2-factor authorization as soon as possible. An authenticator app is far superior, but it doesn’t help as long as the security hole of SMS 2fa remains open. Please make this happen T-Mobile!