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Employee lied
I spent 3 hours in the store on 2/16 and the employee lied repeatedly as to what my bill would be. I have a signed contract stating the amount of 130.00. When I recieveed the bill it was 180.00...
That is quite the price difference! We will want to take a closer look at your account to see what the discrepancy is here. If you have a moment. Please contact us so our care teams can pull up your account and see where this extra $50 is coming from.
This has been addressed timely by T-mobile CEO and team. Thank you so much for everyone’s assistance.
