Forum Discussion
DavidG99
4 years agoNetwork Novice
e-sim activation on new iPhone for existing T-M customer
Bought new iPhone 13 online from T-M, and was able to use online T-M help to transfer data from my old iPhone, but online T-M help for e-sim activation is very confusing. Finally went to local T-M s...
tmo_mike_c
4 years agoT-Mobile Employee
Sorry this wasn’t made clear. Looking at our T-Mobile eSIM page, there are specific instructions you can follow to do this yourself online, but there are options to do it in the store or on the phone if you have any hiccups.
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