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DavidG99
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Joined 3 years ago
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e-sim activation on new iPhone for existing T-M customer
Bought new iPhone 13 online from T-M, and was able to use online T-M help to transfer data from my old iPhone, but online T-M help for e-sim activation is very confusing. Finally went to local T-M store where they took care of e-sim activation quickly. I was told that getting a unique QR code to scan with your new iPhone tolinke-sim (and iPhone SEID #) tomy T-M account can ONLYbe done by calling T-M or an in person T-M store visit,NOT online. This is NOT clear in online T-M help and I wasted 2 hours trying to figure out how to get a QR code online. Please clarify the (too numerous) places where this is discussed in online T-M help. Thanks356Views0likes1Comment