Forum Discussion
does anybody know the exact amount of days your bill can be late before they shut off your phone?
I was curious to know if anyone knew the exact many days that your bill can be late before they shut your phones off I like to know just in case I can't afford it at the due date I know when I can ne...
We don’t want your services getting turned off, so it would be a great idea to set up a payment arrangement. Our Care team can work with you on options so you can keep your services on.
Right.... so that your company can gouge the hell out of customers' accounts with service fees... I don't think so...
Dude, I work in customer service, too. And at NO time would I EVER charge my customers a service fee to help them with their accounts or set up payment arrangements! I don't know even ONE company other than this one that disconnects customers 1-2 days after their CURRENT bill is due!!!!
This is completely screwed up that your company does this!!! I KNEW switching from Sprint to T-Mobile was going to cause MASSIVE problems for customers. I have had NOTHING but problems with your company and services!!! I will NEVER recommend them to ANYONE, even if they were the last company on Earth!!
