Forum Discussion
jah165
3 years agoNewbie Caller
Device Bill Credit question
I recently signed up for T-Mobile and was told that I should qualify for the promotion to get a Google Pixel 6a for free (monthly bill credits). Looking at my bill online though, its not showing a cr...
- 3 years ago
It can take 1-2 FULL billing cycles to show up. Usually it just takes one. If it doesn’t show up your next bill(you still get 24 credits over 24 months) then that’s a cause for concern and may need to contact Customer support.
Edgar_c
8 months agoNetwork Novice
I have been calling every month for T-Mobile to apply the credit and it’s been almost a year. Definitely changing providers, can’t believe they can’t fix something so simple
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