Forum Discussion
Detailed Usage Still Showing Last Month's Info 10+ days into new billing cycle! When will it be fixed?
Both the app and the browser are still displaying last month’s info under detailed usage data over 10 days into a new billing cycle. Is there a timeline for T-Mobile to fix it? Normally it takes a da...
Hey guess what! All the feedback we received here had a great impact and I just got confirmation that this is now resolved! I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!! Thanks again for sharing your experiences. 😊
I have same issues. My billing cycle ended about 2 weeks ago, so I’m supposed to be seeing this billing cycle’s history, but nothing is showing up. I contacted T-Mobile Support. They told me “Just wait.” I asked how long and he was like “Do you have any other questions?” LOL
