Forum Discussion
Customer Svc Fail
I’ve been a customer of Tmobile for the last 22 years, but unfortunately, I have recently had the absolute worst experience ever received from Tmobile’s customer service. Truly disappointing! I’d l...
Tmobile doesn't give you many options to voice complaints I the contact us link, just a snail mail address.
https://www.t-mobile.com/contact-us
You can try contacting Tmobile support using messenger on one of tmobile's social media platforms like Twitter or Facebook where the reps are a higher tier of support and there's also live chat in the contact us link. If a available a window will appear.
