Forum Discussion
Can't change line nicknames...
- 8 years ago
Thanks for confirming folks! I apologize that you are still having issues 😥 A service ticket is going to be the best way to go about getting this addressed by the web team. @rmart78​if you have not already done so, please Contact Us so that we can get a service ticket open for you as well.
I'm actually experiencing the same exact issue right now. I spoke to a couple of representatives over chat about it. Apparently there's an issue right now with the Profile Settings on My T-Mobile which is impacting this. I hope they get it resolved quickly as I have many lines on my account and I rely on that nickname setting to tell numbers apart. I will be following up with them in the next 5-7 days to see if there is any update. I hope this helped.
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