Forum Discussion

VN_Loc's avatar
VN_Loc
Newbie Caller
3 years ago

Cannot log into both Tmobile website and app

I put in username and password. It went to next page asking for phone number to link account. Put in my phone number, clicked Next and nothing happens.

  • VN_Loc's avatar
    VN_Loc
    Newbie Caller
    syaoran wrote:

    What browser are you using?  Do you have any ad blockers or popup blockers enabled?  Edge has always worked for me and other report FireFox is a solid option as well.  

    I used Edge, Chrome, and Firefox. There are others that said having same issue. I think T-Mobile doesn’t work with none Tmobile number for verification.

  • syaoran's avatar
    syaoran
    Transmission Titan

    What browser are you using?  Do you have any ad blockers or popup blockers enabled?  Edge has always worked for me and other report FireFox is a solid option as well.