Forum Discussion

917-602-0290's avatar
917-602-0290
Network Novice
7 years ago

cancel familywhere plan

canceling amilywhere plan

  • tmo_amanda's avatar
    tmo_amanda
    7 years ago

    Hey there! You can actually cancel your FamilyWhere subscription by following these steps:

    Cancel your subscription on My T-Mobile

    1. Go to My T-Mobile and log in to your account.
    2. Select PROFILE.
    3. Select Family Control.
    4. Select FamilyWhere and then select Access FamilyWhere.
    5. Click Settings.
    6. Under My Settings, select Unsubscribe.
    7. Click Unsubscribe from T-Mobile FamilyWhere.
    8. Click Unsubscribe.
  • tmo_amanda's avatar
    tmo_amanda
    Bandwidth Buff
    7 years ago

    Hey there! You can actually cancel your FamilyWhere subscription by following these steps:

    Cancel your subscription on My T-Mobile

    1. Go to My T-Mobile and log in to your account.
    2. Select PROFILE.
    3. Select Family Control.
    4. Select FamilyWhere and then select Access FamilyWhere.
    5. Click Settings.
    6. Under My Settings, select Unsubscribe.
    7. Click Unsubscribe from T-Mobile FamilyWhere.
    8. Click Unsubscribe.
  • Struggleisreal's avatar
    Struggleisreal
    Network Novice
    4 years ago

    I did this and I went to a tmobile store and they couldn’t take this off. I never subscribe for this option. Why should I anyways I don’t have kids to track them done….so it’s pretty annoying at this point.