Meet Our Teams
Listen. Lead. Be the brand.
As part of the team, you’ll help put a face on our brand while providing solutions that make a difference for thousands of customers. Plus, you’ll get all the benefits, tools, and support you need for exciting career growth at a T-Mobile or Metro by T-Mobile locations. How far can you go? Let’s find out.
Better life, better pay.
As part of the T-Mobile Retail team, you deliver award-winning customer service, and we want your compensation to reflect that! As of December 1, 2021, we ensure all Retail employees earn at least $20/hour, inclusive of base pay and incentives, with the opportunity to earn more! In fact, our Mobile Experts earn an average of $28/hour—that’s more than $50,000 per year for a 35-hour work week! Add to that an annual $1,000 stock grant, tuition assistance, and other financial, health and lifestyle perks, and your total rewards package is worth even more.
Success training.
Paid hands-on training and job shadowing with the best wireless retail experts in the business help ensure that you’re ready to serve customers better than any other carrier. Training is on-going and tailored to help you be successful at every stage of your T‑Mobile career.
T-Mobile Field Sales career path
Helping Customers
For a career that’s exciting, challenging, and fun, join our frontline. As a Mobile Expert, you get valuable experience in products, sales, and unleashing your full potential in serving our customers. It’s a great launching pad for a leadership career–and one of the best ways to explore your future with the Un-carrier!
Leading People
Once you’ve mastered the basics of working in our stores, you can add leadership to your magenta toolbelt. As a Retail Associate Manager, then a Retail Store Manager, you’ll learn how to motivate your store’s employees to deliver amazing customer experiences and outstanding results. It’s a great way to look for new challenges and discover, by doing, if people leadership is the right path for you.
Leading Multiple Stores
This next set of opportunities gives you the chance to lead multiple teams across multiple store locations. As a Development Manager or a Territory Manager, you’ll build key partnerships and build your expertise across products, segments, and emerging businesses while influencing business priorities and sales, operations, and customer experiences.
Leading Teams
You’re a customer guru, an employee whisperer and a store champion–now you’re ready to lead other leaders across a whole geographic region. As a Zone Manager or a District Manager, you’ll build employee engagement and T-Mobile culture, set the strategy for your teams, deliver huge sales results and, of course, deliver our famously exceptional Un-carrier customer experience.
You're taken care of.
Health benefits
Medical, dental, and vision are just the start. We also offer health pro consultants, flexible spending accounts, and more—even for part-time employees!
Paid R & R
Kick back with paid time off. We want you to have flexibility, convenience, and control over how you recharge.
Ongoing education
We fully foot the tuition bill at five online universities (FT only), and provide tuition assistance to other schools for both FT and PT employees.
Sweet discounts
Naturally, we offer steep discounts on our consumer rate plans and all the fantastic accessories we carry. We also hook you up with discount programs for everyday stuff.
Help with the fam
Families rock. But childcare, adoption, and surrogacy are big decisions. We offer financial and wellness support to help reduce those burdens and navigate the details.
Investing options
Options include a 401(k) plan, an annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount.
Come show us what you got.
Apply now.
T-Mobile USA, Inc. is an Equal Opportunity Employer.