We’re committed to supporting our customers.
Learn how we're responding to COVID-19.
Learn how we're responding to COVID-19.
We’ve made it easy to manage your account and services online from wherever you are. Need to check your usage, pay your bill, or upgrade your phone or plan? Save time with your
Visiting our stores? In order to better serve you and keep you safe, save time in the store by making an online appointment.
Looking for additional support?
Your business may be adapting to a new normal, as a large percentage of your employees work remotely amid COVID-19 concerns. To ensure they have mobile connectivity necessary to operate efficiently, we want to help.
The majority of small business customers on
But we want to ensure that ALL current
In addition,
At this time, we are offering free international calling to Level 3 impacted countries determined by the CDC as of 3/14 but will continue to monitor that closely.
We will work closely with you to understand your needs and work with our partners and suppliers on the best available devices and options. When you order, an estimated shipping timeframe will be provided. If that timeframe isn’t sufficient, we will identify other available options.
Keeping inventory in mind,
We have many ways
Yes.
If you need support with your account due to unexpected financial impacts, please contact us immediately so we can help you. If you’ve previously contacted us and obtained relief that is ending, contact us again if you need additional options.
Your Team of Experts is typically available 24 hours a day, 7 days a week. However, as we align to evolving COVID-19 guidelines from state, local and federal government agencies, we’re temporarily adjusting our hours to keep our employees and our communities safe. To manage your account, login here
Our network is performing incredibly well. We have teams working 24/7 to ensure it continues to perform for all our customers, even under times of anticipated heavier traffic.
We want to ensure we’re available to serve you in person so we’re taking a number of precautions to ensure you and our employees are safe. These include:
Gentle reminder, if you’re not feeling well, we have a lot of great self-help options: You can chat with an expert on
Please note that according to the Centers for Disease Control and Prevention Guidelines, cloth face coverings should not be placed on young children under the age of 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
The majority of our stores are open. Visit our store locator page for store status and hours and we encourage you to set an appointment for a time that works best for you.
You can chat with an expert on
Let’s talk.