Wi-Fi is nearly everywhere, and today, your phone can use any Wi-Fi connection like it’s a T-Mobile tower. Now, you and your team can choose how you connect no matter where you’re doing business, even beyond the reach of cellular.
All new T-Mobile smartphones have Wi-Fi calling.
And the exciting part, when you switch to T-Mobile and buy new Wi-Fi enabled devices, we’ll help pay off your old devices—up to $650 per line on up to 5 lines, and up to $100/line for lines 6 or more.
Port-in from eligible carrier and qualifying plan required. See full terms
See what the power of Wi-Fi calling and extenders can do for your business.
Stay connected beyond the reach of cellular.
A Personal CellSpot can help to max out your business’ Wi-Fi coverage when your network signal is weak. The 4G LTE CellSpot™ is free for T-Mobile customers.
Requires a wired high-speed internet connection. See full terms
Text, access Visual Voicemail, and more—all at 30,000 feet. PLUS, stay connected with an hour of Wi-Fi.
Qualifying plan and capable smartphone required. Texts may decrement plan allotment. Valid e911 address, & 1 prior Wi-Fi call w/ current SIM card req’d for SMS/MMS/VVM. Available on In-Flight Connection-enabled flights to, from, or within the U.S.
Wi-Fi Calling allows customers to make and receive calls and texts (SMS & MMS) over a Wi-Fi connection. Using Wi-Fi Calling is easy–customers won’t even know they’re making a Wi-Fi call. Simply connect to an available Wi-Fi network with a Wi-Fi calling-enabled smartphone and continue to make a call or send a text as you would over a cellular connection. No separate app or log-in or number is needed.
Where do we start? Benefits include:
First connect to a Wi-Fi network. Wi-Fi Calling is enabled out of the box on most phones. To ensure Wi-Fi Calling is enabled, go to Settings. Look for “More…” or something similar. Tap “More…” and scroll to see Wi-Fi Calling. Toggle to the “On” position. You can also choose whether to make Wi-Fi Calling your preferred mode of calling (default), or use cellular for voice calls whenever strong cellular service is available.
With next-gen Wi-Fi Calling, T-Mobile is pioneering a seamless handover between our LTE network and any available Wi-Fi connection so calls don’t drop between the two. Next-gen Wi-Fi Calling also features HD Voice quality, when calling another HD Voice-capable user. This means our customers can now maintain crystal clear HD Voice calls, whether connected to T-Mobile LTE or Wi-Fi–all using their existing T-Mobile number.
T-Mobile post-paid plans include unlimited voice so Wi-Fi Calling does not impact minutes. Every customer is set up to use Wi-Fi Calling without any extra effort on their part.
Yes, you must connect to a Wi-Fi network before your phone will automatically connect to that same network when in range. Once you’ve connected, you’ll be automatically connected when Wi-Fi is turned on.
Go to Settings and select Wi-Fi. A list of available Wi-Fi networks will appear. Select a trusted network and enter a password to connect. After the first connection, the phone will automatically connect to that same network automatically when in range.
Yes, when the device is in range of a reliable Wi-Fi network, Wi-Fi calls and cellular calls are similar in quality. In fact, T-Mobile is the only major national carrier to offer HD Voice on Wi-Fi, and VoLTE for crystal clear HD Voice quality.
For Wi-Fi calling to work, a customer must have the following technical requirements:
There are a few places you can go to find out more about T-Mobile’s Wi-Fi Calling.
Yes, this is an exclusive offer for T-Mobile customers as a result of our partnership with In-Flight Connection. The service is available to T-Mobile customers at no additional cost on any In-Flight Connection-equipped flight to, from, or within the U.S. In order to use the features, you must have a select Wi-Fi Calling enabled device and have made at least one Wi-Fi call to activate Wi-Fi Calling feature prior to flying.
No, you do not need a In-Flight Connection account but you do need to be in Airplane Mode and connected to the In-Flight Connection Wi-Fi. It is only available to T-Mobile customers and standard messaging rates apply for customers without unlimited texting.
Standard messaging rates apply for customers without unlimited texting.
No, this only covers messaging over Wi-Fi for T-Mobile customers while in-flight. You can connect to your paid In-Flight Connection account through your device to surf the web.
Wi-Fi Calling must be activated on your phone prior to the first use of the In-Flight Connection Wi-Fi texting service. Making just one Wi-Fi call prior to flight will activate this service. You must also make sure you have the latest software on your device.
Yes, you must be in Airplane Mode and connected only to the In-Flight Connection Wi-Fi for this service to work.
Yes. SMS and MMS are both supported.