Get help finding the best place for your gateway, updating your network name and password, setting up replacement gateways, and more!
Place your gateway close to a window or high up on an upper floor or bookshelf.
Use the T Life app to get help finding the ideal location for your device, check signal strength, monitor connected devices, update your network name/password, and more!
Use the interactive gateway placement assistant in the T Life app to find the best location for your gateway.
Check out our YouTube videos for help with gateway placement.
Your network speeds can vary based on several factors. Learn more about what impacts your network speed and how you can improve your signal.
You can update your network name and password to improve your security and make it even easier to connect.
Open the T Life app, scroll down on the Home screen, select Manage My Home Internet, then select I need to set up my gateway to complete set up steps. If you've already completed setup, skip to Step 2.
Open the T Life app, scroll down on the Home screen, and select My Gateway. On the Network tab, choose the network name that appears on the bottom of your gateway.
Enter your personalized network name and password, then select Save.
If you recently replaced your gateway, move your previous SIM card into your new gateway to activate it. Your SIM card is already active, and your service and settings will move to the new device alongside your SIM.
Check out the tutorials below for help with inserting your SIM into your new gateway.
Arcadyan KVD21: Insert/remove SIM >
Choose your gateway below to learn more about your device or see tutorials.
Since our gateways offer the same key features and experience, you'll receive the first device available based on inventory levels when you sign up.
After your gateway is set up and you've found the best placement in your home, go to your
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