T-Mobile has different types of Prepaid plans to fit your needs. Learn how to manage your plan and get the most out of your services.

Manage your plan 

Manage your account online to make payments, change your services, and general account management options.

1. Go to www.prepaid.t-mobile.com
2. Select MyT-Mobile.
3. Select Log in or Sign up. Check out the T-Mobile ID page for more information. 
4. Select Line details in the MyT-Mobile option in the menu on your account homepage.
5. Review or update your account, including:

   Prepaid account details

   Topic	Details
   View your usage	Voice & Messaging Data
   Plan & Services	Change Plans& Service Add On-demand passes
   Monthly charges	Active products Plan Current monthly charges
   Device	Change a phone number Help

Learn more

• Changing plans mid-cycle may require payment if there is an increase in the monthly cost.
• Service and feature add-ons are always charged the full monthly charge when it is added.
• Data limit increases during mid-cycle plan changes but does not reset, the new data limit will be the difference in the data already used and the data included in the upgraded plan.

Pricing and discounts

• Prepaid accounts can have up to 5 lines on the same account.
  • Additional lines on qualifying plans will receive discounted monthly services. 
  • The discount each line gets will vary based on the order you added them in, and what plan you have.
  • Discount applied automatically to your monthly charges.
  • You can mix eligible and ineligible plans on the same account, but only eligible plans will receive a discount, and only if you have two or more lines on the same eligible plan.
• For an additional fee, you can add additional features including North America Stateside International calling which gives you unlimited calling to landlines in 200+ countries from the US, Mexico, and Canada as well as unlimited calling and texting to mobile numbers in many countries from the US, Mexico, and Canada when you Manage your plan .
• When purchasing downloaded content, you'll need to use a credit or debit card. Learn more about Apps & Content Purchases. 

Switch to a postpaid account

1. You will need the following to activate a Postpaid account:
   • A valid ID
   • A credit check
   • Compatible device
   • New T-Mobile SIM or eSIM compatible device
2. Next, find the right plan for you! 
3. Activate online, in a store, or contact us for next steps.

Learn more

• Phones, SIM cards, and other devices can be purchased online or in a T-Mobile store, or you can bring your own device.
• Balances on Prepaid accounts will not transfer to the new account and cannot be refunded.
• Some features and benefits are not available for prepaid account types but you may be eligible for them with a T-Mobile postpaid account, including Military discounts.

Retired prepaid plans

Full terms

Limited time offer; subject to change. Plus taxes and fees. $10 SIM starter kit may be required. Not eligible for AutoPay discount or Kickback. Capable device required for some features. U.S. roaming and on-network data allotments differ; see selected service for details. Unlimited talk & text features for direct communications between 2 people; others (e.g., conference & chat lines, etc.) may cost extra. Features available until 30th day; if sufficient balance, services automatically renew at expiration. If balance is insufficient to renew all lines on your account for 120 days, all lines will be suspended for 30 days. If you have an account balance, all lines will convert to Pay As You Go for 30-day increments with $3/mo. for 30 voice min./SMS messages. If funds are available, additional minutes/messages @ $0.10/minute or message. After your account balance is depleted, then account is suspended. When you switch between plan options or renew a monthly plan, features or credits associated with your prior plan option will no longer be available, and you are not able to switch back to some plan options. Some plan options will not allow early renewal or permit use of features after included amounts are depleted. If you transfer your number to another carrier, account will be deactivated and no service will be available. No cash redemption value. Non-refundable. Not for extended international use; you must reside in the U.S. and primary usage must occur on our network. Video streams at up to 1.5Mbps with Data Maximizer. Optimization may affect speed of video downloads; does not apply to video uploads. For best performance, leave any video streaming applications at their default automatic resolution setting. You may deactivate Data Maximizer on some plans (e.g. Simply Prepaid) to allow on-device video to stream at speeds that provide HD video capability (max 1080p); tethering optimized. Some content providers may not stream their services in HD. HD Day Pass available for Prepaid ONE Plan and Simply Prepaid Unlimited; buy and turn on. Capable device required to experience HD resolution. Prepaid ONE Plan & Simply Prepaid Unlimited: Unlimited high-speed data US only. Not available for hotspots and some other data-first devices. On qualifying Prepaid ONE Plan, in Canada/Mexico, up to 5GB high-speed data, then unlimited at up to 128kbps. Tethering at max 3G. For the small fraction of customers using more than 50GB per month, primary data usage must be on smartphone or tablet.  Simply Prepaid & Mobile Internet: Domestic use only; additional charges apply for international use, where available. Partial minutes/megabytes rounded up. Full speeds available up to data allotment, including tethering; then slowed to up to 2G speeds for balance of service period. Certain uses, e.g., some speed test apps, may count against high-speed data allotment or have speeds reduced after allotment reached. Mobile Internet provides data only; does not include voice, messaging, or Wi-FI services. Devices sold for use on T-Mobile prepaid service are to be activated on that service, not transferred for resale, modification, or export. North America Stateside International: International calling from U.S./Canada/Mexico to landlines in over 70 countries and destinations, plus unlimited calling to mobiles in over 30 countries. Qualifying service required for each line. Calls/texts must originate on T-Mobile’s U.S. network or in Canada/Mexico; otherwise standard international roaming rates apply. Must be direct communication between 2 people; certain numbers not included. See T-Mobile.com for countries and rates. Music Streaming: Qualifying plan required. Licensed music streaming from included services does not count towards 4G LTE data allotment on T-Mobile’s network or in Canada/Mexico; music streamed using Smartphone Mobile HotSpot. Coverage not available in some areas. Network Management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users, or significant roaming. During congestion, the small fraction of customers using >50GB/mo. may notice reduced speeds until next bill cycle due to data prioritization. On-device usage is prioritized over tethering usage, which may result in higher speeds for data used on device. See T-Mobile.com/Open Internet for details. See Terms and Conditions (including arbitration provision) for additional information. T-Mobile and the magenta color are registered trademarks of Deutsche Telekom AG. ©2019 T-Mobile USA, Inc.