- [Support](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) [Billing and payments](https://www.t-mobile.com/support/business/billing) [Manage your account](https://www.t-mobile.com/support/business/account) [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) [All business support topics](https://www.t-mobile.com/support/business) [SUPPORT](https://www.t-mobile.com/support) - [Get started](#) - [New to T-Mobile?](https://www.t-mobile.com/support/new-to-tmobile) - [Switching is easy](https://www.t-mobile.com/support/new-to-tmobile/family-freedom) - [Set up your device](https://www.t-mobile.com/support/new-to-tmobile/device) - [Using the app](https://www.t-mobile.com/support/plans-features/t-mobile-app) - [All get started topics](https://www.t-mobile.com/support/new-to-tmobile) - [Account resources](#) - [Ways to pay your bill](https://www.t-mobile.com/support/account/pay-your-bill) - [All about your bill](https://www.t-mobile.com/support/account/whats-impacting-your-bill) - [Line permissions](https://www.t-mobile.com/support/account/set-online-permissions) - [Your T-Mobile ID](https://www.t-mobile.com/support/account/set-up-and-manage-your-t-mobile-id) - [Your PIN/Passcode](https://www.t-mobile.com/support/account/update-your-customer-pinpasscode) - [All account resources topics](https://www.t-mobile.com/support/account) - [Network & roaming](#) - [T-Mobile network](https://www.t-mobile.com/support/coverage/t-mobile-network) - [In-flight texting and Wi-Fi](https://www.t-mobile.com/support/coverage/t-mobile-in-flight-texting-and-wi-fi) - [Wi-Fi Calling](https://www.t-mobile.com/support/coverage/wi-fi-calling-from-t-mobile) - [International roaming](https://www.t-mobile.com/support/coverage/international-roaming-services) - [Mobile Without Borders](https://www.t-mobile.com/support/coverage/mobile-without-borders) - [All network & roaming topics](https://www.t-mobile.com/support/coverage) - [Plans support](#) - [Find the right plan](https://www.t-mobile.com/support/plans-features/find-the-right-plan-for-you) - [Netflix on Us](https://www.t-mobile.com/support/plans-features/netflix-on-us) - [HotSpot plans](https://www.t-mobile.com/support/plans-features/mobile-internet-plans-for-hotspots) - [Voicemail](https://www.t-mobile.com/support/plans-features/voicemail) - [Use Mobile HotSpot](https://www.t-mobile.com/support/plans-features/smartphone-mobile-hotspot-wi-fi-sharing--tethering) - [All plans support topics](https://www.t-mobile.com/support/plans-features) - [Device assistance](#) - [Tutorials](https://www.t-mobile.com/support/tutorials) - [Troubleshooting](https://www.t-mobile.com/support/phones-tablets-devices/troubleshooting) - [Unlock your device](https://www.t-mobile.com/support/devices/unlock-your-mobile-wireless-device) - [Protect your device](https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection) - [SIM card & eSIM](https://www.t-mobile.com/support/devices/sim-esim) - [All device assistance topics](https://www.t-mobile.com/support/phones-tablets-devices) - [Business support](#) - [Get T-Mobile for Business](https://www.t-mobile.com/support/business/new-to-business) - [Billing and payments](https://www.t-mobile.com/support/business/billing) - [Manage your account](https://www.t-mobile.com/support/business/account) - [Orders and shopping](https://www.t-mobile.com/support/business/orders-shopping) - [Account Hub registration](https://www.t-mobile.com/support/business/account-hub-registration) - [All business support topics](https://www.t-mobile.com/support/business) [Support](https://www.t-mobile.com/support/) [Plans & features](https://www.t-mobile.com/support/community/plans-features) # Self-service & short codes 0 Added! [](https://www.t-mobile.com) ### Manage Links Click any [available links](https://www.t-mobile.com) to add. Click any [added links](https://www.t-mobile.com) to remove. Links with [no highlight](https://www.t-mobile.com) can't be sent. Done (0 Links) Short codes give you access to your account details, plans and services, fast and free. ## On this page: - [How short codes work](https://www.t-mobile.com#howitworks) - [Account & mobile device information](https://www.t-mobile.com#firstheading) - [Call services](https://www.t-mobile.com#secondheading) - [Prepaid](https://www.t-mobile.com#thirdheading) - [Scam ID & Scam Block codes](https://www.t-mobile.com#fourthheading) - [Self-service options in the automated call system](https://www.t-mobile.com#sixthheading) ## [](https://www.t-mobile.com)How short codes work - Simply dial the short code to get the information you need. - Non-T-Mobile self-service short codes are not supported on select plans. - Codes 401, 403, 405, 409, 440, 441, 443, 444, 445, 455, 456, 457, 459, and 462 are T-Mobile Alerts. - Codes 1016, 1017, 2294, 2295, 2296, 2297, 2512, 2513, 2518, 2519, 2520, __2535__, 2536, 2537, 2538, 2539, 2540, 2541, 2542, 2543, 2544, 2545, 2546, 2954, 2958, and 25101 are T-Mobile campaigns. - Other codes used by T-Mobile include 500, 889, 909, 1003, 1167, 1511, 2535, 2903, 2957, 3340, 3700-4299, 5116, 5125, 5126, 5127, 5128, 5129, 6245, 6400, 6772, 7726, 8040, 8900, 9701-9901, 25107, 611611, and 444442000 - 444442999. - Messages sent to 456 may receive a response back to let you know it isn't a monitored channel and to contact our Messaging department. - Most short codes are only delivered to the primary SIM card and may not display in the DIGITS Web Client, DIGITS App, Data with Paired DIGITS, DIGITS Talk and Text, PROXY by DIGITS, or LineLink DIGITS lines. - Short codes are country specific. - In each country, a short code has a different service running on it, so a service that is supported on 55555 in the U.S. supports a different service in Germany. - While overseas, you will not receive short code messages.   ## [](https://www.t-mobile.com)Account & mobile device information Use these short codes to [Pay your bill](https://www.t-mobile.com/support/account/pay-your-bill), [Check your usage](https://www.t-mobile.com/support/account/check-your-usage), manage [V](https://www.t-mobile.com/support/plans-features/voicemail)[oicemail](https://www.t-mobile.com/support/plans-features/voicemail) and [Unlimited video streaming with Binge On®](https://www.t-mobile.com/support/plans-features/unlimited-video-streaming-with-binge-on) settings, plus so much more! Account and device info Short code What it does __#BAL#__ (__#225#__) Provides account balance and last payment __#BNG#__ (__#264#__) Check the status of Binge On™ __#BOF#__ (__#263#__) Turn off Binge On __#BON#__ (__#266#__) To on Binge On __#FAM#__ (__#326#__) Check Family Allowance usage __#MIN#__ (__#646#__) Check minute usage __#MSG#__ (__#674#__) Check message usage __#WEB#__ (__#932#__) Check data used, data plan, and expiration date Use the [T-Mobile a](https://www.t-mobile.com/apps/download-t-mobile-app)[pp](https://www.t-mobile.com/apps/download-t-mobile-app) for the most up-to-date information __#NUM#__ (__#686#__) Display your phone number __\*PAY (\*729)__ Allows you to pay over the phone __#PWD#__ (__#793#__) Reset voicemail password __#PWO#__ (__#796#__) Turn the voicemail password on or off __#ROF#__ (__#763#__) Turn off international data roaming __#RON#__ (__#766#__) Turn on international data roaming __\*#06#__ Display device IMEI number __\*#9999#__ Check software version (Motorola and Samsung) __\*#0000#__ Check software version (Nokia) __#2535#__ Notifies you that your bill is ready   ## [](https://www.t-mobile.com)Call services Change the way you use your [Calling services](https://www.t-mobile.com/support/plans-features/calling-services) and [V](https://www.t-mobile.com/support/plans-features/voicemail)[oicemail](https://www.t-mobile.com/support/plans-features/voicemail). | Short code | What it does | |-----------------------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------| | __##004#__ | Resets call forwarding to default. | | __\*\*21\*__1+PhoneNumber__#__ | Turn on unconditional forwarding (CFU) to a number (prevents calls to your number) | | __##21#__ | Turn off unconditional forwarding | | #__31#__1+PhoneNumber | Show name and number on outgoing calls | | __\*31#__1+PhoneNumber | Hide name and number on outgoing calls | | __\*\*61\*__1+PhoneNumber__#__ | Turn on forwarding if no reply (CF NRY) to a number (unanswered calls ring to alternate number) | | __##61#__ | Turn off forwarding if no reply | | __\*\*62\*__1+PhoneNumber__#__ | Turn on when not reachable (CF NRC) (unanswered calls ring to another number when device is off or out of signal range) | | __##62#__ | Turn off call forwarding when not reachable | | __\*\*67\*__1+PhoneNumber__#__ | Turn on call forwarding when busy (CFB) (occurs if receiving a call while dialing out) | | __##67#__ | Turn off call forwarding when busy | | __\*\*61\*18056377243\*\*seconds__#____ | Change call forwarding delay time. Choose a 5, 10, 15, up to a 30-second delay. For example, dialing __\*\*____61\*18056377243\*\*__10__#__ would be a 10-second delay. | | __\*____43#__ | Turn on call waiting | | __#43#__ | Turn off call waiting | | __\*671__+PhoneNumber | Blocks outgoing Caller ID on a per-call basis. This doesn't restrict your information when you dial certain business numbers, including 911, 900 numbers, or toll-free numbers. | | __#432#__ | Caller ID status check | | __#436#__ | Turn on inbound Caller ID name display | | __#437#__ | Turn off inbound Caller ID name display | Call services   ## [](https://www.t-mobile.com)Prepaid Check your account balance details, [Refill your prepaid account](https://www.t-mobile.com/support/account/refill-your-prepaid-account), and manage [Unlimited video streaming with Binge On®](https://www.t-mobile.com/support/plans-features/unlimited-video-streaming-with-binge-on). | Short code | What it does | |------------------------------------------------|-------------------------------------------------------------------------------------------------------| | __\*ADD__ (__\*233__) or __\*PAY__ (__\*729__) | Call Customer Care | | __#BAL#__ (__#225#__) | Check account service cycle | | __#999#__ | Check account balance | | __#WEB#__ (__#932#__) | Check data used, data plan, and expiration date | | __\*182__ | Call collect (1-800 COLLECT) | | __#MEX#__ (__#639#__) | Check minute balance for the Mexico 1000 minute bucket included with Stateside International w/Mobile | | __#MIN#__ (__#646#__) | Check minute usage for the current cycle | | __#NUM#__ (__#686#__) | Displays the mobile number | Prepaid codes   ## [](https://www.t-mobile.com)Scam ID & Scam Block codes Manage postpaid and prepaid [Scam ID & Scam Block](https://www.t-mobile.com/support/plans-features/scam-id-and-scam-block) settings easily with short codes. | Short code | What it does | |-----------------------|------------------------| | __#ONI#__ (__#664#__) | Turn on Scam ID | | __#634#__ | Turn off Scam ID | | __#ONB#__ (__#662#__) | Turn on Scam Block | | __#OFB#__ (__#632#__) | Turn off Scam Block | | __#STS__ (__#787#__) | Show Scam Block status | Scam ID and Scam Block codes   ## [](https://www.t-mobile.com)Self-service options in the automated call system Dial 611 from any T-Mobile device and use short phrases with the automated call system to make payments, get usage balances, and more. Call [1-800-866-2453](tel:1-800-866-2453) or check out the [contact us page](https://www.t-mobile.com/contact-us) for more ways to reach us.   ## Self-service options You can complete the following (and more!) in the automated call system by speaking key words like those listed below: Example key words to use to in the automated call system. - EIP balance - Recent account events - Change address - Change billing format - Change mobile number - Check usage - Get billing cycle end date - Make payment - Set up payment arrangement - Copy of my bill - Set up or change AutoPay - Suspend or restore If you verify and validate a one-time PIN (OTP), you can change these additional items: - PIN (No Credit Check/Pay in Advance accounts) - SIM card (Postpaid/No Credit Check accounts) - Billing address (Postpaid/No Credit Check accounts) * * * Was this helpful? * * * ## Can't find what you're looking for? - [Contact Us](https://www.t-mobile.com/contact-us) - [Ask our community](https://www.t-mobile.com/community/)