[](https://www.t-mobile.com/privacy-center) [](https://www.t-mobile.com/privacy-center) - [Privacy notices](https://www.t-mobile.com/privacy-center/privacy-notices) - [Privacy dashboard](https://www.t-mobile.com/privacy-center/dashboard) - [Education](https://www.t-mobile.com/privacy-center/education) - [FAQs](https://www.t-mobile.com/privacy-center/faq) [Contact us](https://www.t-mobile.com/privacy-center/contact-us) Our Companies [](https://www.t-mobile.com) Explore Privacy Center Privacy Center - Parent, guardian, or authorized agent privacy rights request - [Start here](https://www.t-mobile.com#anchor-start-here) - [What you need](https://www.t-mobile.com#anchor-what-you-need) - [Take the next step](https://www.t-mobile.com#anchor-take-the-next-step) - [More information](https://www.t-mobile.com#anchor-more-information) # Start a personal data request. Privacy laws in several U.S. states provide residents the right to access, delete, and correct personal data that businesses have collected about them. At T-Mobile, we offer these same choices to customers who reside in the U.S., Puerto Rico, and the U.S. Virgin Islands.    In addition, if you’re one of the following, you may be able to submit a personal data request on behalf of someone else:  - __You’re the parent of a child with a designated T-Mobile or Metro Kids’ Line.__ - __You’re the parent or guardian of a child who has an account with any of our brands.__ - __You’re the authorized agent of an adult who has an account with us.__ Once your request is complete, you’ll hear back from us within 45 days. ## What you need to submit a request as a parent, guardian, or authorized agent  ### Your email You’ll need a valid email address you can access and verify during the request process.  ### Your phone number Make sure your phone can receive SMS text messages.  ### Your ID We may also ask for a copy of your valid U.S. driver's license or passport. __Note: For New Hampshire residents only.__  ### Your photo If we ask to see your photo ID, you’ll also need to take a photo of your face using a device with a camera. This ensures the ID truly belongs to you.  ### For New Hampshire residents only Under New Hampshire law, we cannot accept New Hampshire driver’s licenses for identity verification. Please be prepared to provide another form of government-issued photo identification, like a passport. ## Take the next step ### Submit a data request for your child or an adult customer you represent Once you've collected the documentation described above, you're ready to begin. [Start online form](https://privacyportal-t-mobile.my.onetrust.com/webform/d4a925f0-4ebf-40ba-817b-bccc309e602f/7831d667-1ebc-4b1e-a941-e545cb0d0523) ### Call our Customer Care team If you prefer, we can help you submit a request on behalf of your child or an adult customer you represent. Remember, you’ll still need all the information and documents described above to verify your identity before your request can be completed.  [1-800-937-8997](tel:1-800-937-8997)  [1-888-863-8768](tel:1-888-863-8768)  [1-800-937-8997](tel:1-800-937-8997)  [1-800-937-8997](tel:1-800-937-8997)  [1-866-482-2003](tel:1-866-482-2003) ## More information about data rights Please review our [__FAQs__](https://www.t-mobile.com/privacy-center/faq "Frequently Asked Questions, about data rights.") or explore the following topics: - ### [About personal data requests](https://www.t-mobile.com/privacy-center/education/about-personal-data-requests.html#consumer) - ### [Do Not Sell or Share My Personal Information](https://www.t-mobile.com/privacy-center/education/do-not-sell.html) - ### [T-Mobile Privacy Notice](https://www.t-mobile.com/content/digx/tmobile/us/en/privacy-center/privacy-notices/t-mobile-privacy-notice.html) - ### [Children’s Privacy Notice](https://www.t-mobile.com/privacy-center/privacy-notices/childrens-privacy-notice) - ### [Family controls and privacy article](https://www.t-mobile.com/privacy-center/education/family-controls) ## Hello! Want to stay logged in? To keep your accounts safe, you'll be automatically logged out in:  Yes, stay logged in No, log me out ## Share your screen with an Expert __Get guided support over the phone or while shopping in-store__ - For your security, personal info, tabs, and notifications are automatically hidden. - You can stop screen sharing at any time. - Experts can only see what’s on T-Mobile.com. - Don’t use screen share while driving or in any situation where it's unsafe to focus on your screen. By clicking 'Accept and continue,' you are consenting to allow the Expert to view your screen for assisted navigation. This session may be recorded. To learn more, please visit the 
[__T-Mobile Privacy Notice__](https://www.t-mobile.com/privacy-center/privacy-notices/t-mobile-privacy-notice). Accept and continue No thanks __Next:__ Generate a code to share with your Expert ## Share this code with your Expert code Once your code has been successfully entered by your Expert, this window will close and continue to the session. ## Allow screen sharing with your Expert? Personal and sensitive data is hidden for your security and privacy. Allow Don’t allow ## End your session? Ending your session will stop sharing your screen, but will not end your call. End session Continue session ## Your session has ended Your screen is no longer being shared with your Expert. OK Share again ## You are already in an active session OK ## Your code has expired Generate a new one to share with your Expert. 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