Start your personal data request.

Privacy laws in several U.S. states provide residents the right to access, delete, and correct personal data that businesses have collected about them. At T-Mobile, we offer these same choices broadly to our personnel in the U.S., Puerto Rico, and the U.S. Virgin Islands.

As an employee or associate, you can:  

  •  Ask to see a copy of the personal data we have about you.
  • Ask to correct inaccurate personal data we have about you. Get started with our self-service page that describes how to update your personal data.
  • Ask to delete personal data we have about you. Please note that in many cases we’ll need to keep your employment-related data for business purposes or legal reasons.

What you need to submit a request

Your email

You’ll need a valid email address you can access and verify during the request process. If you use multiple email addresses, please submit a separate request for each one.

Your mobile phone number

Make sure your phone can receive SMS text messages. If you use multiple phone numbers, please submit a separate request for each one.

Your ID

Depending on your working relationship with T-Mobile and our other brands, we may also ask for a copy of your valid U.S. driver's license or passport.


Your photo

If we ask to see your photo ID, you’ll also need to take a photo of your face using a device with a camera. This helps us verify your identity.  

Ways to submit a request

Use our online form

You or an authorized agent can submit an online request to access, delete, or correct your personal data. You’ll hear back from us within 45 days after we confirm your request.    

Note: Our online form is designed for U.S. employees and associates only. If you worked for or visited T-Mobile outside the U.S., please email for further information.

Call myHR

Our human resources team can help U.S. and non-U.S. employees and associates submit personal data requests.

More information about data rights

Please explore the following topics: