Start your personal data request.
Privacy laws in several U.S. states provide residents the right to access, delete, and correct personal data that businesses have collected about them. At
- Vendors or sole proprietors who invoice
T-Mobile for goods and services. - Network landlords who lease space to us for our cellular towers.
- Wireless companies with wholesale contracts to resell our products and services.
What you need to submit a request
Your email
You’ll need a valid email address you can access and verify during the request process. If you have more than one type of account, please submit a separate request for each.
Your mobile phone number
You’ll need to provide the phone number associated with your business or property—and it must be capable of receiving SMS text messages.
When you’re ready to start your data request, you’ll need access to that phone so we can communicate with you. We’ll send you a one-time text code that will expire in 10 minutes. If you’re unable to enter the code in that timeframe, you’ll need to submit a new request.
How to submit a request
Use our online form
You or an authorized agent can submit a request to access, delete, or correct your personal data.
U.S. business partners
Once you’ve confirmed your email address, you’ll hear back from us within 45 days.
International business partners
Once you’ve confirmed your email address, you’ll hear back from us within one month.