[Skip to content](https://www.t-mobile.com/news/press/late-winter-california-storms#maincontent) [Newsroom](https://www.t-mobile.com/news)Toggle secondary navigation - [Network](https://www.t-mobile.com/news/category/network) - [Devices](https://www.t-mobile.com/news/category/devices) - [Un-carrier](https://www.t-mobile.com/news/category/un-carrier) - [Community](https://www.t-mobile.com/news/category/community) - [Offers](https://www.t-mobile.com/news/category/offers) - [Business](https://www.t-mobile.com/news/category/business) English [Press Release](https://www.t-mobile.com/news/press) # T‑Mobile Supports Communities Impacted by Late Winter Storms in California March 15, 2023 2 min read - Facebook IconShare on Facebook - Share on Twitter - LinkedIn IconShare on LinkedIn ## Update: March 16, 2023 Our Community Support team is now at the __Santa Cruz County Fairgrounds at__ 2601 E Lake Ave, Watsonville, CA 95076 and will be there throughout the day providing free Wi-Fi along with device charging and charging cables.  ## Update: March 15, 2023 T‑Mobile teams are working around the clock to closely monitor potential impacts to our network and the communities we serve as severe weather batters parts of California. We are focused on doing our part to ensure customers can stay connected when they need it most.  Northern California is dealing with historic flooding caused by an atmospheric river storm and wind gusts. Here’s how we’re responding: - Our network has performed well with minimal disruptions. A small number of sites in and around the San Francisco Bay Area have been impacted due to commercial power loss, and our Emergency Management teams are restoring impacted sites with portable generators as conditions safely allow. - Our Community Support team will be deploying to the hardest hit area of Santa Cruz, where nearby communities were forced to evacuate due to flooding and severe storm effects, bringing charging supplies to those who need it. - And finally, our Emergency Response Team is engaging with numerous state and local officials, first responders and organizations. Agencies needing communications assistance can reach out to our 24-hour emergency hotline at 888-639-0020 or email at [ERTRequests@T‑Mobile.com.](mailto:ERTRequests@T-Mobile.com) And before heading out to your local store, please check the hours through our [store locator](https://www.t-mobile.com/store-locator).  Tags[Community](https://www.t-mobile.com/news/archive/community)[Emergency Response](https://www.t-mobile.com/news/archive/emergency-response)[Network](https://www.t-mobile.com/news/archive/network) ## Related Stories [More Stories](https://www.t-mobile.com/news/stories) [ \ NetworkPress Release \ __T‑Mobile Prepares for and Responds to Hurricane Lowell in Hawaiʻi (Updated 9/9/26)__  \ September 05, 2026|4 min read](https://www.t-mobile.com/news/network/t-mobile-positions-crews-and-resources-across-hawaii-ahead-of-hurricane-lowell) [ \ NetworkPress Release \ __T‑Mobile Monitoring and Ready to Respond to Tropical Storm Edouard (Updated 9/2/26)__  \ September 01, 2026|3 min read](https://www.t-mobile.com/news/network/t-mobile-monitoring-and-ready-to-respond-to-tropical-storm-edouard) [ \ CommunityPress Release \ __T‑Mobile Supporting Customers During Severe Flooding on the Nepal-Tibet Border (Updated 9/8/26)__ \ August 26, 2026|2 min read](https://www.t-mobile.com/news/community/t-mobile-supporting-customers-during-severe-flooding-on-the-nepal-tibet-border) [ \ CommunityPress Release \ __T‑Mobile Supporting Community and Connectivity During Hawk Fire Response in Nevada__ \ August 24, 2026|1 min read](https://www.t-mobile.com/news/community/t-mobile-supporting-community-and-connectivity-during-hawk-fire-response-in-nevada)