Sprint Waives Customer Fees for Calls and Texts to Nepal

April 27, 2015

OVERLAND PARK, Kan. (BUSINESS WIRE), April 27, 2015 – To aid customers in making critical contact with family, friends and emergency personnel after the devastating earthquake in Nepal, Sprint (NYSE: S) is waiving and crediting calls and text messages made by Sprint customers to Nepal – retroactive from April 25 and continuing through May 16, 2015. Calling and texting to Nepal without charges applies to all postpaid and prepaid customers of Sprint, Boost Mobile and Virgin Mobile USA.

During times of emergency, it has been shown that text messages may go through when calling capabilities aren't available and may help free up networks for critical communication between first responders, other emergency personnel and aid workers.

Additionally, Sprint will waive standard text-messaging fees for various Nepal disaster-relief short codes and mobile-donation campaigns starting today until May 16, including:

  • Text “REDCROSS” to “90999” to donate $10 on behalf of the Red Cross Disaster Relief Fund.
  • Text “WFP” to “50555” to donate $10 on behalf of UN World Food Program.
  • Text “NEPAL” to “20222” to donate $10 on behalf of Save the Children.
  • Text “NEPAL” to “864233” to donate $10 on behalf of UNICEF.
  • Text “AID” to “27722” to donate $10 on behalf of UN World Food Program USA.

“Wireless communications is essential in relief and recovery efforts,” said Doug Michelman, senior vice president of Corporate Relations for Sprint. “We hope our contributions can aid in keeping loved ones and aid workers connected during this difficult time.”

The Sprint Foundation will also match all Sprint employee contributions made through May 16, 2015 to the American Red Cross International Response Fund.

About Sprint

Sprint (NYSE: S) is a communications services company that creates more and better ways to connect its customers to the things they care about most. Sprint served nearly 56 million connections as of Dec. 31, 2014, and is widely recognized for developing, engineering and deploying innovative technologies, including the first wireless 4G service from a national carrier in the United States; leading no-contract brands including Virgin Mobile USA, Boost Mobile, and Assurance Wireless; instant national and international push-to-talk capabilities; and a global Tier 1 Internet backbone. Sprint has been named to the Dow Jones Sustainability Index (DJSI) North America for the past four years. You can learn more and visit Sprint at www.sprint.com or www.facebook.com/sprint and www.twitter.com/sprint.