[Skip to content](https://www.t-mobile.com/news/network/t-mobile-supports-spokane#maincontent) [Newsroom](https://www.t-mobile.com/news)Toggle secondary navigation - [Network](https://www.t-mobile.com/news/category/network) - [Devices](https://www.t-mobile.com/news/category/devices) - [Un-carrier](https://www.t-mobile.com/news/category/un-carrier) - [Community](https://www.t-mobile.com/news/category/community) - [Offers](https://www.t-mobile.com/news/category/offers) - [Business](https://www.t-mobile.com/news/category/business) English [NetworkCategory](https://www.t-mobile.com/news/category/network)[Press Release](https://www.t-mobile.com/news/press) # T‑Mobile Supports Spokane as Devastating Fires Impact Region (Updated 8/5) August 02, 2026 [Arrow Right Icon](https://www.t-mobile.com/news/_admin/uploads/2026/08/SpokaneCommunitySupportTruck_Hero.jpg) T‑Mobile Community Support Truck & Trailer Providing Charging and Wi-Fi at Spokane Convention Center, August 2026 7 min readListen IconListen Listen to this article 0:00 - Facebook IconShare on Facebook - Share on Twitter - LinkedIn IconShare on LinkedIn #### __If you are a customer impacted by the fires in Spokane and Stevens Counties, we are thinking of you and are here to support you.__ We are offering: - Unlimited talk, text and data to T‑Mobile, Metro by T‑Mobile, USCellular, Assurance Wireless, Mint and Ultra customers in impacted areas who don’t already have it. - T‑Mobile’s T-Satellite with Starlink has been activated in impacted areas, enabling compatible devices to send basic text messages and text-to-911 if traditional connectivity is disrupted, while also delivering Wireless Emergency Alerts. - Some stores are temporarily closed or operating on reduced hours so please visit our store locator for updates. We will continue to update our newsroom post with the latest information often — see below – and we encourage those who are able to [donate](https://www.redcross.org/donate/cm/tmobile-pub.html/) to our partner, the American Red Cross, which is providing comfort, support and relief. [__Donate to the Red Cross Now__](https://www.redcross.org/donate/cm/tmobile-pub.html/)  * * * # __Update: August 5, 2026__ As response and recovery efforts continue across the Spokane area, our teams remain focused on helping keep customers connected while supporting first responders and impacted communities. ### __Community Support Update__ T‑Mobile’s Community Support team will provide free Wi-Fi, device charging and charging supplies beginning at __10 a.m. PT__ today at the: - __T‑Mobile Five Mile Plaza Experience Store__. 1910 W. Francis Ave., Spokane, WA 99205. Connectivity and charging are available for anyone who needs them. Our teams remain on the ground coordinating with state and local emergency management partners to identify additional opportunities to support recovery. Our thoughts remain with everyone affected by these fires, and we’ll continue supporting the Spokane community in the days ahead. [Arrow Right Icon](https://www.t-mobile.com/news/_admin/uploads/2026/08/T-Mobile_Wi-FiTrailer_Spokane_2026.jpg) T‑Mobile Wi-Fi and Charging Trailer ready to connect community members at our Five Mile Plaza Experience Store, Spokane, 2026 \### # __Update: August 4, 2026__ ### __Network Update__ As the Spokane community continues to navigate the devastating impacts of the Spokane Complex fires, service has now been restored to all four T‑Mobile network sites originally impacted by commercial power outages caused by the fires. At the Spokane Convention Center, which has served as an evacuation hub, T‑Mobile’s distributed antenna system (DAS) is helping keep residents, first responders and volunteers connected with strong wireless coverage. ### __Community and Agency Support Update__ [Arrow Right Icon](https://www.t-mobile.com/news/_admin/uploads/2026/08/ConventionCenter.jpeg) Our Community Support team provided [Wi-Fi](https://www.t-mobile.com/news/disaster-definitions), device charging and power packs at the Spokane Convention Center earlier today and will continue supporting affected communities this afternoon by distributing charging supplies and power packs at local shelters. T‑Mobile teams are on the ground in the Spokane area supporting response efforts and coordinating with the Washington State Emergency Operations Center, Incident Command, the Spokane County Sheriff’s Office, Spokane Police Department and other local agencies to assess community needs and identify additional opportunities to [support first responders](https://www.t-mobile.com/news/community/how-t-mobile-shows-up-for-first-responders-across-america) and residents. We’ve also activated T-Priority for select first responders to help support critical communications during response efforts. Our thoughts remain with everyone impacted by these fires, and we’ll continue to support the community and share updates as conditions evolve. \### # __Update: August 3, 2026__ ### __Concessions Update__ Our hearts are with all the communities across the Spokane area that are affected by these fires, and we’re here to help customers stay connected. While the majority of our customers are on plans with unlimited talk, text and data, for those who aren’t we are offering unlimited talk, text and data across all our brands — T‑Mobile Postpaid and Prepaid, Metro, Assurance Wireless, UScellular, Mint and Ultra — from today, Monday, Aug. 3, through Tuesday, Sep. 1 in affected areas across Spokane and Stevens counties. \### # __PM Update: August 2, 2026__ ### __T-Satellite and Network Update__ T‑Mobile has enabled [T-Satellite with Starlink](https://www.t-mobile.com/news/network/t-satellite-data-ready-app-expansion) for customers with compatible devices across Spokane and Stevens counties in Eastern Washington. The service supports text-to-911 and basic text messaging if traditional connectivity is disrupted, helping people stay in touch with loved ones. T-Satellite also broadcasts Wireless Emergency Alerts to compatible devices in the area. One of the impacted sites mentioned below has been restored. Our emergency response teams are continuing to access the remaining three sites and deploy generators where commercial power has been lost, when conditions safely allow. ### __Employees and Stores__ We are reaching out to employees in affected areas to ensure their safety and understand any impacts to them and their families. Our priority is providing support, particularly for those who have evacuated or experienced damage to their homes. And a reminder that in order to keep employees and customers safe, T‑Mobile retail locations in affected areas may be temporarily closed or operating with adjusted hours. Please check the [store locator](https://www.t-mobile.com/stores/locator) for the latest information on individual locations. For the latest preparedness and response updates, visit our [Emergency Response Hub](https://www.t-mobile.com/news/emergency-response) and follow the T‑Mobile Newsroom on [X](https://x.com/tmobilenews). \### # __August 2, 2026__ T‑Mobile is actively working with first responders and community partners in Washington State to support those impacted by the wildfires burning across the Spokane area, including the Old Trails, Autumn Lane and Fairview fires. The fast-moving fires have prompted evacuations, damaged homes and other structures and disrupted communities across Spokane County. Hot, dry and windy conditions continue to create significant fire risk across Eastern Washington, and state and local agencies are coordinating response efforts as conditions evolve. Our teams are focused on maintaining critical network connectivity for emergency response efforts and supporting affected customers and communities. At this time, four sites are impacted by power outages, and crews are working to deploy generators and restore service. Overlapping coverage may help some customers remain connected while restoration work continues. We are also activating T-Satellite for customers in the most critically impacted areas, to help them maintain access to essential connectivity. ### __Supporting Customers, Communities and Response Efforts__ Our teams are closely monitoring conditions and [stand ready](https://www.t-mobile.com/news/network/t-mobile-advances-stronger-smarter-network-for-americans) to help keep customers, [first responders](https://www.t-mobile.com/news/community/how-t-mobile-shows-up-for-first-responders-across-america) and communities stay connected through: - __24/7 Monitoring & Advanced Network Technology:__ Dedicated teams monitor conditions and network performance, and our AI-powered [Self-Organizing Network](https://tmobile-newsroom.wistia.com/medias/mo96mmphvr) (SON) technology helps optimize network performance in real time. - __Network Resilience & Assets:__ Backup power solutions like [generators](https://www.t-mobile.com/news/disaster-definitions) have been mobilized to help maintain connectivity where commercial power or infrastructure is affected, and solutions like [SatCOLT](https://www.t-mobile.com/news/disaster-definitions)s (Satellite Cell on Light Trucks) and other portable cell sites can be deployed to help restore and expand wireless coverage. - __Rapid Connectivity Solutions__: We can rapidly activate [T-Priority](https://www.t-mobile.com/T-Priority) with [T-Satellite](https://www.t-mobile.com/coverage/satellite-phone-service) via eSIM and deploy devices to support public safety agencies and emergency response operations when requested. - __Community Support__: Our Community Support teams remain on standby to deploy charging trucks and Wi-Fi connectivity support to impacted communities as needs emerge. - __Public Safety Coordination:__ T‑Mobile is coordinating with the Washington State Emergency Operations Center and other public safety and emergency response organizations to identify connectivity needs and support response priorities. Agencies needing communications assistance can contact T‑Mobile’s 24-hour emergency hotline at 888-639-0020 or email ERTRequests@T‑Mobile.com. ### __Staying Prepared and Connected__ We encourage everyone in affected areas to follow instructions from local authorities and take steps to remain prepared as conditions change. Keep devices charged when possible, enable Wireless Emergency Alerts and use battery-saving settings to extend device life. [Arrow Right Icon](https://www.t-mobile.com/news/_admin/uploads/2026/06/11832250_Fire-Hurricane_Infographic_med-1.jpg) The safety of our employees and customers remains a top priority. A small number of stores in the area are temporarily closed or may be operating under modified hours. Please use the [T‑Mobile store locator](https://www.t-mobile.com/stores/locator/?page=1) to check your nearest location before visiting. To everyone affected by the fires, please stay safe. For the latest preparedness and response updates, visit our [Emergency Response Hub](https://www.t-mobile.com/news/emergency-response) and follow the T‑Mobile Newsroom on [X](https://x.com/tmobilenews) and [Instagram](https://www.instagram.com/tmobilenews/). \### Tags[Community](https://www.t-mobile.com/news/archive/community)[Emergency Response](https://www.t-mobile.com/news/archive/emergency-response)[Network](https://www.t-mobile.com/news/archive/network)[T-Mobile for Business](https://www.t-mobile.com/news/archive/t-mobile-for-business) ## Related Stories [More Stories](https://www.t-mobile.com/news/category/network) [ \ CommunityPress Release \ __T‑Mobile Supporting Customers During Severe Flooding on the Nepal-Tibet Border__ \ August 26, 2026|1 min read](https://www.t-mobile.com/news/community/t-mobile-supporting-customers-during-severe-flooding-on-the-nepal-tibet-border) [ \ CommunityPress Release \ __T‑Mobile Supporting Community and Connectivity During Hawk Fire Response in Nevada__ \ August 24, 2026|1 min read](https://www.t-mobile.com/news/community/t-mobile-supporting-community-and-connectivity-during-hawk-fire-response-in-nevada) [ \ CommunityPress Release \ __T‑Mobile Expands Free Wi-Fi and Device Charging Support in Indiana Communities Facing Prolonged Commercial Power Outages (Updated 8/24/2026)__ \ August 21, 2026|5 min read](https://www.t-mobile.com/news/community/t-mobile-teams-support-midwest-storm-response) [ \ NetworkPress Release \ __T‑Mobile Supports Hawaiʻi Through Hurricane Lala with Network Recovery, Satellite Connectivity and Community Support (Updated 8/22/26)__ \ August 16, 2026|9 min read](https://www.t-mobile.com/news/network/t-mobile-expands-network-recovery-and-customer-support-across-hawaii-following-hurricane-lala)