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[![5G Home Internet](https://www.t-mobile.com/content/dam/digx/tmobile/us/en/branding/logos/T_Badge_5G_Home_Internet_TMO_Horiz_PRI_EL_RGB_on-W_2025-05-20.png)](https://www.t-mobile.com/home-internet) Log in [![5G Home Internet](https://www.t-mobile.com/content/dam/digx/tmobile/us/en/branding/logos/T_Badge_5G_Home_Internet_TMO_Horiz_PRI_EL_RGB_on-W_2025-05-20.png)](https://www.t-mobile.com/home-internet) Search Search Submit search query Close out of search RECENT SEARCH0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions - [Plans](https://www.t-mobile.com/home-internet/plans) Plans - [Home Internet plans](https://www.t-mobile.com/home-internet/plans) - [Home Internet ALL-IN plan](https://www.t-mobile.com/home-internet/plans/all-in-unlimited-internet-plan) - [55+ Phone & Internet Bundle](https://www.t-mobile.com/home-internet/deals/phone-internet-bundles-for-seniors) - [Home Internet AWAY plan](https://www.t-mobile.com/home-internet/plans/rv-camper-internet-plans) - [Home Internet Backup plan](https://www.t-mobile.com/home-internet/plans/5g-backup-internet-options) - [Business Internet plan](https://www.t-mobile.com/business/solutions/business-internet-services/small-business-internet) - [Prepaid Internet plan](https://www.metrobyt-mobile.com/home-internet-plans.html?INTNAV=tNav%3APlans%3APrepaidInternetPlan) - [Fiber Internet](https://www.t-mobile.com/home-internet/fiber) - [Internet Speed & Technology](https://www.t-mobile.com/home-internet/how-5g-home-internet-works) Internet Speed & Technology - [Internet Speed & Technology](https://www.t-mobile.com/home-internet/how-5g-home-internet-works) - [Internet deals](https://www.t-mobile.com/home-internet/deals) Internet deals - [Internet deals](https://www.t-mobile.com/home-internet/deals) - [Phone & internet bundles](https://www.t-mobile.com/cell-phone-plans/phone-home-internet-bundle) - [Same Day Delivery](https://www.t-mobile.com/home-internet/doordash-same-day-internet) - [Moving](https://www.t-mobile.com/home-internet/transfer-internet-service) - [Support](https://www.t-mobile.com/support/home-internet) Support - [Getting started](https://www.t-mobile.com/support/home-internet) - [WiFi Gateway device](https://www.t-mobile.com/support/home-internet/t-mobile-gateway) - [Internet app](https://www.t-mobile.com/support/home-internet/app) - [Test Drive Worry-Free Trial](https://www.t-mobile.com/support/home-internet/15-day-test-drive) - [Home Internet FAQ](https://www.t-mobile.com/home-internet/faq) - [Internet Troubleshooting](https://www.t-mobile.com/support/home-internet/customer-support) [Contact](https://www.t-mobile.com/support/home-internet/contact-us) Contact - [Sales: 1-844-839-5057](tel:1-844-839-5057) - [Support: 1-844-275-9310](tel:1-844-275-9311) - [Check order status](https://www.t-mobile.com/orders/order-status) - Screen share with an Expert Search Search Submit search query Close out of search RECENT SEARCH0 recent searches POPULAR0 popular search suggestions Categoriesundefined categories Suggestions0 search suggestions TOP SUGGESTIONS - [](https://www.t-mobile.com) undefined top suggestions [Check availability](https://www.t-mobile.com/home-internet/eligibility) My account [Log in](https://www.t-mobile.com/signin?state=https%3A%2F%2Fwww.t-mobile.com%2Fhome-internet%2Fplans) [Back to my account](https://www.t-mobile.com/account/dashboard) For Home Internet customers only - [Sign up for T-Mobile ID](https://www.t-mobile.com/home-internet-signup) - [Wireless](https://www.t-mobile.com/) - [Business](https://www.t-mobile.com/business) - [Prepaid](https://prepaid.t-mobile.com/home) - [Internet](https://www.t-mobile.com/home-internet) [](https://www.t-mobile.com) Find out if T-Mobile 5G Home Internet is available at your address. We’re expanding every day, so check back often! Address Address should select from dropdown Please choose an address from the list unit # Please enter unit field Check availability See plans See plans Find out if T-Mobile 5G Home Internet is available at your address. Address Address should select from dropdown Please choose an address from the list unit # Please enter unit field Check availability Check availability See plans Home Internet Backup: A safety net for your internet. When your main internet provider experiences an outage, Home Internet Backup automatically takes over to keep your home online until service is restored. Check availability [​​Call 1-844-492-0731](tel:1-844-492-0731) Get full terms ![](https://t-mobile.scene7.com/is/image/Tmusprod/iphone-blank?ts=1780511291129&fmt=png-alpha&dpr=off) ![20 dollars a month with AutoPay, plus taxes and fees.](https://t-mobile.scene7.com/is/image/Tmusprod/fg-20-per-mo-6-10311902:16x9?fmt=png&fmt=png-alpha&qlt=85%2C0&resMode=sharp2&op_usm=1.75%2C0.3%2C2%2C0) ![20 dollars a month with AutoPay, plus taxes and fees.](https://t-mobile.scene7.com/is/image/Tmusprod/fg-20-per-mo-6-10311902:4x3?fmt=png&fmt=png-alpha&qlt=85%2C0&resMode=sharp2&op_usm=1.75%2C0.3%2C2%2C0) ONE LOW PRICE # Easy, affordable backup internet when you need it most. No voice line required. Get full terms ## See what T-Mobile Home Internet plans are available at your address. Address Address should select from dropdown Please choose an address from the list unit # Please enter unit field See available plans See plans Edit See plans Sticky See if Americas fastest growing 5G Home Internet is available at your address. Address Address should select from dropdown Please choose an address from the list unit # Please enter unit field See available plans See available plans I want 5G home internet service at: Edit Edit See plans __Already a T-Mobile customer?__ Please log in to see the best pricing and offers for you. [Log in to continue , opens in a new window](https://www.t-mobile.com/signin?state=https%3A%2F%2Fwww.t-mobile.com%2Fhome-internet%2Fplans) __During congestion, customers on this plan may notice speeds lower than other customers and further reduction if using >600GB/mo., due to data prioritization.__ Not available in all areas. $35 device connection charge due at sale. After 100/hrs/mo, speeds up to 600Kbps. Service can be set for automated failover or manual session control in app. Monthly Regulatory Programs & Telco Recovery Fees totaling up to $2.10 per line, and federal and local surcharges apply. See Broadband Facts at T-Mobile.com. Credit approval required. For use only with select T-Mobile Gateways for in-home use at location provided at activation; service restricted away from approved address. Return gateway undamaged or pay up to $370. __Video__ streaming resolution depends on available speeds. For best performance, leave video streaming applications at their default resolution setting. Not compatible with some live TV streaming services. __AutoPay Pricing__ for lines 1-8 on account. AutoPay discount requires bank account or debit card, otherwise $10 more/line/mo. May not be reflected on first bill. __Network Management:__ Service may be __slowed, suspended, terminated, or restricted__ for misuse, abnormal use, interference with our network or ability to provide quality service to other users. See T-Mobile.com/OpenInternet for details. See __Terms and Conditions (including arbitration provision)__ at  [www.T-Mobile.com](http://www.T-Mobile.com) for additional information. With $10 monthly bill credit. Limited-time; subject to change. Qualifying credit, postpaid voice line, and new Home Internet Backup line required. Home Internet Backup not available in all areas. Credits may take up to 2 bill cycles; __credits will stop if you cancel any lines or change plans__. Limit 1/account. May not be combined with some offers or discounts. $35 device connection charge due at sale. Monthly Regulatory Programs & Telco Recovery Fees totaling up to $2.10 per line, and federal and local surcharges apply. See Broadband Facts at T-Mobile.com. __AutoPay Pricing__ for lines 1-8 on account. AutoPay discount requires bank account or debit card, otherwise $10 more/line/mo. May not be reflected on first bill. See T-Mobile.com/isp for plan details. ## Backup internet that steps in exactly when you need it. ![power-it-on-icon](https://t-mobile.scene7.com/is/image/Tmusprod/laptop-wifi-icon-10311902:Hero-super-wideNew-breakpoint?ts=1780511291959&dpr=on) __100 hours of data.__ With each billing cycle. ![no-credit-check-icon](https://t-mobile.scene7.com/is/image/Tmusprod/wired-gateway-icon-2-10311902:Hero-super-wideNew-breakpoint?ts=1780511292109&dpr=on) NEW __Automatic switchover.__ When your internet goes down, Backup turns on automatically. ![gateway-icon](https://t-mobile.scene7.com/is/image/Tmusprod/checkmark-icon-10311902:Hero-super-wideNew-breakpoint?ts=1780511292266&dpr=on) NEW __Three Backup Passes.__ 100 hours of extra data, 3x a year, at no additional cost. ![shipping-icon](https://t-mobile.scene7.com/is/image/Tmusprod/notifications-icon-2-10311902:Hero-super-wideNew-breakpoint?ts=1780511292421&dpr=on) __Smart usage notifications.__ Get notified when data or Backup Passes are used. ![Stopwatch](https://t-mobile.scene7.com/is/image/Tmusprod/stopwatch-icon-10311902?ts=1780511292627&fmt=png-alpha&qlt=85%2C0&resMode=sharp2&op_usm=1.75%2C0.3%2C2%2C0&dpr=off) __Simple setup in 15 minutes or less.__ ![No fees](https://t-mobile.scene7.com/is/image/Tmusprod/icon-no-fees-8385951?ts=1780511292776&fmt=png-alpha&qlt=85%2C0&resMode=sharp2&op_usm=1.75%2C0.3%2C2%2C0&dpr=off) __No monthly equipment fees.__ High-performance premium [Gateway device](https://www.t-mobile.com/support/home-internet/t-mobile-gateway#gateway "Gateway device") included. ![Calendar](https://t-mobile.scene7.com/is/content/Tmusprod/icon-calendar-8385951?ts=1780511292935&dpr=off) __15‑day test drive.__ Try us worry-free or [get your money back](https://www.t-mobile.com/support/home-internet/15-day-test-drive "get your money back, learn about our 15-day test drive."). Get full terms Cancel within 15 days of Home Internet service activation and submit redemption within 30 days of cancellation. Limited-time; subject to change. Qualifying new Home Internet line and timely gateway return required. Refund via one-time bill credit; allow 2 bill cycles from completion of offer requirements. Max 1/account. May not be combinable with some offers or discounts. Choose peace of mind. Find out if your address is eligible for Backup and Unlimited Home Internet. We’re expanding every day, so check back often! Address Address should select from dropdown Please choose an address from the list unit # Please enter unit field Edit Check availability See plans Address Address should select from dropdown Please choose an address from the list unit # Please enter unit field Check availability Check availability Edit Edit See plans __Looking for more than a backup solution? Check out all of our [home internet plans](https://www.t-mobile.com/home-internet/plans).​__ ## Hey, does your gateway need an ethernet cable? Call Customer Care to get one for free. [​​Call 1-844-492-0731](tel:1-844-492-0731) ### Got internet backup questions? - ### What is Home Internet Backup? T-Mobile’s Home Internet Backup plan is an affordable solution to keep cable or fiber customers connected during outages from their primary internet service provider. It comes with 100 hours of data a month and automatic connection, so if your primary Wi-Fi connection goes down, Backup turns on automatically to keep your devices connected without interruption. - ### How do I use Home Internet Backup when my primary internet service provider has an outage? Home Internet Backup comes with a Gateway included and takes just minutes to install. Keep your gateway plugged in and when your primary internet connection goes out, your internet can automatically switch to your Home Internet Backup Wi-Fi connection until your primary provider is back up and running. - ### What happens if I use all my Home Internet Backup hours? Once you use your 100 hours of monthly full speed data, you’ll stay connected at speeds of up to 600 kbps until your plan resets on the first day of your next billing cycle. Home Internet Backup is intended for use only as a backup in the event of a separate, primary internet provider outage. - ### Can I carry over unused hours month to month? No, unused hours can’t be carried over to the next month. - ### How can I view my past Backup usage history? You can always see how many hours you’ve used in your current billing cycle right from your Home Internet Overview tab in T-Life.  To view historical usage, log in to T-Life, navigate to your Home Internet Overview tab, and tap “See Backup history.” There, you’ll find your Backup usage details for the past three months, all in one place. - ### What if I need more data, can I upgrade my Home Internet Backup plan? You can upgrade your Home Internet Backup plan to a T-Mobile Home Internet plan by calling Customer Care. Check to see if T-Mobile Home Internet is available at your home here - [https://www.t-mobile.com/home-internet/eligibility](https://www.t-mobile.com/home-internet/eligibility) - ### What if the gateway is turned on, but not used? No problem! The gateway can stay plugged in and on and will only automatically connect if an outage occurs. Home Internet Backup is intended for use only as a backup in the event of a separate, primary internet provider outage. - ### Who is eligible for Home Internet Backup? Home Internet Backup is for T-Mobile Fiber customers or people with an existing primary internet provider who need a backup connectivity solution for when their primary internet provider has an outage or connectivity goes down. - ### What is included in the Home Internet Backup Plan? Home Internet Backup gives 100 hours of data and a gateway included for $20 per month with AutoPay. - ### How do I monitor my usage? You can check your usage at any time in T-Life or your MyT-Mobile Account. - ### Will I be notified if I hit my time limit? You will receive notifications via email when your Internet gateway is at 80% and 100% of usage. You can also easily check your usage any time in T-Life or your MyT-Mobile account. - ### When do my 100 hours reset? Your 100 hours will reset on the first day of your new billing cycle. - ### Can I manage my Home Internet Backup plan when I’m not home? Yes, as long as your gateway is already set up, you can use T-Life to manage your Backup plan from wherever you are. [View all FAQs](https://www.t-mobile.com/isp/faq) ## Hello! Want to stay logged in? 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