User Profile
lfolks
Roaming Rookie
Joined 8 years ago
User Widgets
Contributions
Re: Email to SMS via @tmomail.net Not Working
@TooOld said: I have logged into the “From email:” gmail account and manually sent a simple test message (Subject: “Test”; Body “Test”, no attachments), to <MyPhoneNbr>@tmomail.net and its delivery failed as well. So SPAM does not appear to be the issue. Anything sent from a mail account to the tmomail.net address goes through TMO’s SPAM filters. If you get a failed delivery message, you will see AUP#<something> in the failure message. AUP stands for “Acceptable Use Policy” - which means it was SPAM-filtered. Also, TMO’s 3rd-party SPAM-filtering service decides when and if a particular mail service is blocked. So, one day it might be gmail, the next it might be icloud, or anything else. And, the reasons vary: maybe something in the text, something in the header, too many messages being sent from a particular service (total, not just the ones you’re sending to yourself), or whatever else they have configured. I’ve been working with this for on-call messages from work for over 5 years. I’ll fix something to avoid the filters, then it’ll stop working again. There used to be a great TMO person who would help me determine what was happening. However, they replied to my last message (“server temporarily unavailable”, “AUP#MXRT”) that they were “leaving due to severance”, so they can’t help anymore. 😞 I totally empathize with your frustration as I have no other method for receiving on-call messages (unless I buy myself an actual pager, and my company has no plans to pay for such service). I’ve looked into messaging services that can do this as explained in TMO’s Non-Consumer information, and they’re HUGELY expensive. The cheapest versions use random numbers, which doesn’t help with your and my situations. We’d have to pay for a “vanity” number, so you and I get notified correctly of our messages, and that’s even more expensive. Sigh…125Views0likes0CommentsRe: Email to SMS via @tmomail.net Not Working
According to this answer, use of certain words in the message can trigger SPAM-filtering (which this looks like). In that answer, @HeavenM , Community Manager, says: … Are you sending these messages from your personal email address or from an automated email service? Does the email that you are sending from include words like admin, info, alert, test, contactus, or sales? (This is not a complete list of words in the email address that are filtered but gives you an idea.) The tmomail.net message route is not designed for ANY business messages … Also, this page defines “Consumer” vs “Non-Consumer” messages. It seems backwards, but “Consumer” messages are the ones people send to themselves or their friends, like right from your phone. “Non-Consumer” messages are the ones businesses send, such as when you get an authentication code from your bank or a reminder from your scouting organization, etc - anything that’s sending for a business or organizational purpose. “Non-Consumer” messages have to be set up with TMO or a messaging service. Beyond that, regular tmomail.net messages are supposed to work as long as they don’t meet the SPAM criteria.1.5KViews0likes0CommentsRe: sending text to my cell phone using @tmomail.net no longer working?
Same problem using iCloud email. The failure messages go into my junk mail 100% of the time, hours after I sent the original message, so I had to keep an eye out for them. They generally look like this: <my-10-digit-phone#@tmomail.net>: host tmo-west.mx.a.cloudfilter.net[35.85.199.61] said: 452 4.1.0 <my-sending-email-account@icloud.com> server temporarily unavailable AUP#MXRT (in reply to MAIL FROM command) OR, occasionally: <my-10-digit-phone#@tmomail.net>: host tmo-east.mx.a.cloudfilter.net[54.147.231.4] refused to talk to me: 421 tmo-ibgw-5001a.ext.cloudfilter.net cmsmtp too many sessions from 17.57.156.19 AUP#CNCT The ‘17.’ IP address in the 2nd failure is an iCloud server.113Views0likes0CommentsRe: @tmomail.net not working
I’m using iCloud mail now; however, this has happened in the past with gmail and other providers. The majority of my current failure messages say “host tmo-west.mx.a.cloudfilter.net[35.85.199.61] said: 452 4.1.0 <myaccount@icloud.com> server temporarily unavailable AUP#MXRT (in reply to MAIL FROM command)”. Occasionally they say “host tmo-east.mx.a.cloudfilter.net[54.147.231.4] refused to talk to me: 421 tmo-ibgw-5001a.ext.cloudfilter.net cmsmtp too many sessions from 17.57.156.19 AUP#CNCT” (the ‘17...’ IP of which represents iCloud). Another rare one is: “host tmo-east.mx.a.cloudfilter.net[34.232.155.8] refused to talk to me: 421 tmo-ibgw-5003a.ext.cloudfilter.net cmsmtp 17.57.156.8 blocked AUP#CNCT” I know that “AUP” means “Acceptable Use Policy”, which suggests the failures are related to SPAM-checks. However, these are single messages, sent across a week (one week per month), to a single phone number - they’re not mass emails, forwarded, or sent to multiple phones. I did find something that suggested that T-Mobile was going to give up on this service as it used antiquated technology, and/or that they had started charging for it if were business- or marketing-related. My messages are for work on-call purposes; however, work sends the email, and I’m choosing to send the text so my phone alerts me of the message.299Views2likes0CommentsRe: How to email MMS to phone?
fireguy_6364 wrote: then that would be an issue with Hotmail and not so much TMO. if it were every email out there then sure..TMO issue..but seeing as how one works fine but the other doesnt points at whom the issue lies with. carriers dont adjust to apps..the apps get adjusted to the carrier. There is *definitely* an issue with T-Mobile where it comes to ‘tmomail.net’, @fireguy_6364 . I have been using this service to receive “on call” alerts for work issues for years. A couple of years ago, the reliability of tmomail.net messages started decreasing. At the time, I had a discussion with a VP of T-Mobile who works with the ‘tmomail.net’ product: it seems they’ve been having massive issues with SPAM, so they’ve tightened their SPAM rules more and more over the years. I have periodically changed my alert message format, as well as the email provider with which I send the messages. Upon analyzing the failure messages I receive (in my junk mailbox hours after the message was sent), I usually can fix the issue (ie, ensure the message headers contain minimal SPAM signals). However, in the last few months, the messages have been failing with “server temporarily unavailable AUP#MSRT”. AUP stands for Acceptable Use Policy, which suggests my messages are once again being marked as SPAM by T-Mobile’s services. Further, the failure messages are coming from ‘tmo-west.mx.a.cloudfilter.net’ - which is the company T-Mobile uses for SPAM filtering. I use this service for a week every month, during which I am on call for work support. Work emails the messages to my mail account - usually a few messages per week from work, and one test message per day from myself to ensure my tmomail is working - so it’s not a ton of messages. I use an app I wrote to send the ‘tmomail.net’ message from my current email account such that it is not “forwarded” (which is a SPAM signal) - it is a brand new message sent specifically from that account. AND, it’s single messages, coming from my own mail account to my own phone - I’m not doing “business” or “mass marketing email” or anything of that genre. Yet, still... As for mail services, I went from a couple of generic email services, to gmail, then to iCloud when gmail started getting blocked. All of them worked for a short time, after which ‘cloudfilter’ started blocking the messages. As I noted, the messages I get from iCloud account now say either the above, or occasionally that cloudfilter refused to talk with iCloud.com. And the failures are ALWAYS from ‘tmo’-something at cloudfilter - so it’s definitely T-Mobile causing the problem.97Views2likes0CommentsRe: How can I read/access tmomail.net?
Tmomail.net is a way of sending text messages to your phone via email. It is useful when you have to give an email address, but want the message to be delivered as an SMS (plain text) or MMS (pictures or HTML content) text *instead of* an actual email. It actually isn’t very reliable as T-Mobile has all kinds of anti-SPAM features in place. These often block the texts from being received by your phone. However, if it DID work, you would see the message on your phone as a regular text message. So, as long as you didn’t delete the text from your phone or have your texts deleting regularly, you would see it under the text thread from which it was sent.2.7KViews1like0Comments