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Laverne
Network Novice
Joined 3 years ago
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I'm the account holder - 2 lines - second person passes away
I don’t recall the SPRINT/T-Mobile “term” but I have an account in MY name with 2 lines/phones. Yes, I understand I’m responsible for payment for both phones. Feb 2022 - new plan with 2 new phones July 4th, 2022 my best friend (2nd line on account) suddenly passed away. After rep looked at options, plan was significantly higher and pay balance on 2nd phone to make any change. Did not make changes, paying same monthly bill When I call T-Moble their primary goal will be to keep ME AS A CUSTOMER I just want OUT - can I pay the balance on the 2 phones and END plan? Does anyone know if this is an option I’m single ONE person - no bundle accounts - I want to take my phone use with a carrier running on T-Moble network. PLEASE HELP201Views0likes2Comments