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CKING
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Joined 2 years ago
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recently switched to Go5G 55 , it SUCKS. Been a tmobile customer for years, unlimited text & data, had a home/landline so calls on tmobile weren’t necessary. Recently lost our home in a tornado, in Whiteland , IN had to have unlimited everything for Insurance, FEMA, diaster relief calls. Went to 1 local store, they refused to even listen said they couldn't DO anything there, except sell us a new phone/service. So we drove to another store, they tried to help but were so busy. We wanted a Magenta 55 plan, not sure what we have. But it SUCKS, I cannot have a phone conversation, it goes in & out, takes forever for a call to come thru, drops the call, a 2nd incoming call automatically goes to voice mail. I cannot complete a call, have a conversation, WHICH I NEED TO DO. Besides living thru a tornado, losing our home & car, EVERYTHING, I NOW HAVE COVID AND CAN'T TALK TO MY DOCTORS OFFICE, IT CUT OUT REPEATEDLY EVENTUALLY HUNG UP 4 times. Was happy with tmobile for years now this, its terrible. We may have to find another carrier, I can’t not be able to make or take a call300Views1like7Comments