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Bavarian23
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Joined 2 years ago
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Account access when PIN is forgotten
I recently lost my iPhone at Oktoberfest in Munich, Germany. It did end up in the Lost and Found there. In order to retrieve my phone, I needed to provide my IMEI number. Prior to my trip, I had switched from Verizon to T-Mobile and purchased a new iPhone 14. When I contacted T-Mobile from Germany, I could not remember the newly created PIN. Because I could not recall my PIN, regardless of having all other login information, I could not receive my IMEI. There was NO workaround for this. Completely frustrating that I almost lost my phone over this. Fortunately, I eventually contacted my daughter who was able to obtain the number from the iPhone 14 box that was still on my desk. It is my opinion, that there should be a work around for this with SSN or security questions, etc.228Views0likes4Comments