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banter
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Joined 3 years ago
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Autopay charged double my monthly prepay amount
Why was I charged DOUBLE my regular prepaid amount? October is the first month I've had Autopay. I called customer service last night who assured me that the overcharge ($60 + $6.15 tax) would be refunded; however today (Oct 5) I received a message from T Mobile that my account was not eligible for a refund. I was not told that I would be charged double, nor did I authorize this overcharge.218Views0likes3Comments