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AdriaMaddox
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Joined 3 months ago
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Re: Gift Card Scam
I finally received my $300 internet promotional card but it took 3 different initial sign ups with 3 different customer service reps. I also contacted tmobile almost every week, got various status reports every time but the most accurate and helpful was with the rep I contacted at the number listed on their rebate web page. Keep calling until you get ahold of a customer service representative that actually practices customer service, it will most likely take the entire 10 weeks they say it will but hopefully you'll get your promised $300.352Views1like1CommentRe: UPS REPORTED MY DEVICE AS MISSING
Same thing happened to me in December, finally got refund 3 months later after numerous calls and messages to them. Just ordered another phone and guess what, UPS "lost" this one too! Watched on their tracker the day it was supposed to be delivered and the phone was out for delivery then the package just disappeared. It's been days, no one seems to know where it went. I agree, someone at UPS stole it and this is obviously happening too often. Why hasn't tmobile done anything about it? Why do they continue to ship with UPS? Time to change carriers.49Views0likes0Comments