prepaid
129 TopicsSpotify / Pandora Prepaid Customers Using Mobile Data FIX
Ok. I have contacted my legal team (I work in the Legal field). And I asked if we can start a class action suit against TMobile for the dreaded challenge of these apps not working on mobile data being there is perk that if you sign up for a specific plan, you are entitled to music and not use your monthly data. Heck it's why I change from the 30 to 40$ plan... I have since opened 3 tickets. No resolution. I will say the work around is to use (Proton VPN APP is free) a VPN. Once you enable it, bam the music works on mobile data. You can disconnect the VPN and the music app still works. Now I also understand the APN hack to change to IP4 which does work but not 100%. But then your traveling at IP4 on all your apps... So the real challenge actually isn't TMobile but the actual music vendor not supporting IP6. So a class action suit would raise corporate eyebrows but in the end it's the fact of Spotify not on the IP6 level.1.1KViews5likes12CommentsHow to receive QR Code for eSim?
Hi! I recently purchased a pre-paid eSIM for my iPhone XS Max, and I was able to successfully set it up and activate it. However, after a week abroad and having my phone on airplane mode and experiencing issues with my (Verizon) Primary line, I decided to remove the (T-Mobile) cellular data plan and reconfigure it. Is there any way I can receive a QR code to set it up again? I already tried using the T-Mobile eSIM app, and it said it would only work for activating new lines, not setting up already activated ones. Please help! LauraSolved18KViews0likes5CommentsLegacy Pay As You Go Mysterious Random Outgoing SMS Messaging Charges
I am one of those who still have the legacy Pay As You Go. It is not my primary number but I keep it since I like the number. So, I almost never use it. I keep about $10 in it. Today I was trying to make a phone call and it said I did not have enough money. I checked my account and it was at 0 balance. If I look under Line Details → View Your Usage, it says “No records found.” I left the Billing Cycle filter out. However, at one point, I got to the Transaction History screen (can’t find my way back now), it had a bunch of “DomesticUsage”, Outgoing, Usage Type: Message charges. It seems they are on random days and most were 0.10. The online rep: said that this meant I sent texts on those days said they did not keep records on which numbers the texts were sent to would not believe me when I told her I did not tried to sell me a monthly plan 😂 It seems others might have this problem too: https://www.reddit.com/r/tmobile/comments/158dw8l/my_mom_has_a_legacy_payasyougo_prepaid_plan_but/ and I have had an episode with them a few years ago that made me not trust their billing system. I ended up asking the Rep to disable incoming and outgoing texts and put more money in. Beware!597Views0likes2Commentsunable to add credit/debit card or set up auto pay
I’m a pre-paid customer. After the new My T-Mobile experience update I was instructed to re-enable auto pay. When attempting to do so on line I could not add cred/debit card nor activate auto pay. Got this message “We are unable to process this payment transaction. Please visit a Retail Store to complete this transaction” Went to two retail stores, neither had seen this before and couldn’t fix the problem while I was in store. I had to pay with cash to continue service. An engineering service ticket was submitted and I was to receive a call back the next day, two days latter no call back. Sprint sucked and apparently now T-Mobile sucks after they merged. After more than a decade of trouble free service this failure may end my use of T-Mobile. Has anyone else had to deal with this failure and if so has it been resolved for you…?7.5KViews9likes24CommentsCan old physycial SIM still be used after switch to ESIM ?
Hello, I had a phsycial SIM in my old pixel 4 and bought a pixel 8 a couple months ago. It gave me the option to transfer the SIM as an ESIM to the new pixel 8. I have a prepaid 10 GB plan for $40. Today I recycled some of my old phones and I don’t know if that old physical SIM was still in the phone. So could someone technically use that one to connect to my network or account ? I did wipe all the data from the phone and I think it was off for at least 6 months. I also have the sim swap protection enabled now and that port out option or whatever it is called. I remember when the switch happend the old phone did not have any network connection. Just wondering if I need to do something here for protection.Solved496Views0likes1CommentIs there a way to retrieve my prepaid balance?
Hello folks I ordered something that seems to be plan refill before I get a new sim card. And all the agents I’ve met say they can’t technically help me find my old balance. I finally got connected to a prepaid department person, but she couldn’t help. Is there a solution?Solved223Views0likes1CommentPrepaid Unlimited Data 75$/months --> 2 lines = 2 sim cards
I e.g. we (my fiance and me) are interested in a Prepaid deal, that we can use during our 32 days in LA, Hawaii and San Francisco: Especially this deal: https://prepaid.t-mobile.com/prepaid-plans?brand=TMOPrepaid I claims “save with 2 lines” Unlimited Promo, $75/mo. for 2 line + taxes & fees Includes: Unlimited talk and text Unlimited 5G data Up to 3GB of domestic high-speed mobile hotspot data Texting to 215+ destinations while in U.S., Mexico & Canada My question: DOES this 2-LINES-option INCLUDE 2 physical SIM CARDS, so that we can both use the contract with 2 smartphones and 2 phone numbers and both have access to the same data package??? If not, what is the best option in order to get 2 sim cards and about 10-20GB each?994Views0likes3CommentsTravelling to USA from EU prepaid esim card
Hi! Im travelling to Florida from EU in a couple of weeks. And I was wondering if I can buy a prepaid eSIM in the T-mobile app and have it work on my phone? Can you pick a time and date when you want it to activate? Or do I have to do everything once im at the airport? Thanks!Solved329Views0likes4CommentsIf I have the $15 Connect by TMO 5GB prepaid and my next pay is on 08/05/2024, Can I change to the $50 unlimited plan for only 1 month (to use this plan in August 2024) and then change back to the $15 plan? Will there be any extra changes?
If I have the $15 Connect by TMO 5GB prepaid and my next pay is on 08/05/2024, Can I change to the $50 unlimited plan for only 1 month (to use this plan in August 2024) and then change back to the $15 plan? Will there be any extra changes? Please tell me If I can change it without problems :)280Views0likes2Comments