T-Mobile Home Internet & GlobalProtect VPN | Resolution
If you have a VPN issue, specifically GlobalProtect, I think I found a fix that has been working for me with T-Mobile Home Internet. Tldr; Set your T-Mobile Home Internet Wi-Fi Network name to automatically connect (so it connects when you turn on your PC) and under properties change the Network profile from Public to Private – viola. GlobalProtect VPN now works for me, so I can now assess whether I will keep Comcast or T-Mobile. Decisions lol Background: My current provider was Comcast and my rate is $50 with “Promo”, ebill, and Autopay for their Blast! Service. I use my own equipment (Moto modem, eero Wi-Fi 6 router) – no issues. The agony/anxiety of having to call them every year when your promo ends and your bill goes up, you threaten to leave, they say they have the same price but for lower speeds, you don’t accept, then eventually they keep you at the same rate and speed – after several years of this same rodeo it is annoying. Present: It’s my 3rd day of having T-Mobile Home Internet. With Comcast I was getting anywhere from 200 -300 Mbps. I get the same or better speeds with T-Mobile, hitting as high as 465 Mbps and 30 on Upload. In short, the speeds at their lowest thus far, have been the same or better. I appear to be on Band 66 which gets me the best speeds in my location and Band 2 still fast but I do see a speed decrease. Unsure if/how the Primary/Secondary connection are at play and if I’m taking advantage of 5G. The first evening was cool, until the next morning I tried to connect to my work VPN and couldn’t. When I called that second day, the rep opened a ticket to backdate my software to .0168 stating this was a temp fix for VPN issues – well later that day I noticed the firmware version dropped – so I tested with Ethernet cord and it still did not work. I tried 3 resets, rebooting and searching online for self-service to update my firmware – no dice- faux pas – had to call back in to request they update to latest firmware as speeds were still good but I noticed a difference in the firmware versions. At this time, still waiting for the “push” smh to go back to .0178. In the past, with Comcast, I did not want to run an Ethernet cord so I would use my Wi-Fi seldomly– I could always connect to the VPN but if I could access the sites was hit or miss, then magically I plug in the dumb Ethernet cord and it works. So, I did the same with T-Mobile, read all the forum thread post on possible causes and fixes. Well accessing the MTU or Ports or whatever else is not something I could do, nor do I think it should even be this difficult between IpV6 and 4 – if 6 is the future then let it be! Anyways, so I was contemplating a return because if I can’t use the VPN whose gonna pay my bill? Based on what I have read, unsure if it’s the VPN provider, your companies own IT limitations protocols, the type of Internet connection required for the VPN to function, it seems like all are valid depending on your VPN, settings, and the ISP provider. So anyways, I really would love to have 1 bill and get rid of Comcast. So, because of the error or patch issue I would get if I turn on my work PC and it is not connected to an Internet source (Ethernet or Wi-Fi) it gives an error. I used to manually connect to Wi-Fi because when we changed VPN’s it was hit or miss, so I changed it to Automatic connect to network. GlobalConnect logs in but I can’t access data or my work sites, or even Google.com, I can open Outlook though lol -so I had an epiphany. I changed the setting, so it connects automatically AND I went into properties under the network name and changed the Network profile from Public to Private – then magically everything worked just fine! Smh – so is this the missing link with GlobalProtect VPN? Or my companies IT protocol for Wi-Fi? Either way 3 reboots later, I’ve tested, and all is well, so glad I don’t potentially have to cancel T-Mobile Home Internet, or run an Ethernet cord in my home just to work – will continue to test. Now My Comcast ping ~10, with T-Mobile its ~25-45 – not a gamer so it doesn’t concern me. I noticed when I do a speedtest on my work PC connected to VPN(via Wi-Fi of course) the ping was 54 and Dl was ~60-75 Mpbs – versus my personal PC on the same network was 27 ping and 399 - 465 Mbps down LOL . I have not and will not try Ethernet with the VPN anymore as Wi-Fi seems to be working and my work space is neat like I like it…
leaving family plan (owner of account)
Hi I’m the owner on an existing family plan and I’m wondering how it’ll work if I leave. What happens to the second line? Currently on a simple choice plan with 2 lines. I know I need to be mindful of when in my billing cycle I leave, port my number over etc, but I’m really more so interested in finding out what the other line can expect to happen. How does tmobile adjust their billing when the primary account holder leaves? Any help would be much appreciated.
How long does it take to port a number from "land-line" to T-mobile phone?
I want to port the phone-number of my land-line (currently carried by Comcast Xfinity) to my T-mobile phone (replacing the number the T-mobile phone presently uses). I confirmed on T-Mobile’s website that the number can be ported. How long does this usually take to complete the port? Would I have to get a new sim card? Thanks in advance
Porting Number Nightmare
I’ve been trying to port in a number into my tmobile prepaid accountfor over a month.Apparently therethere is a glitch in T-Mobile’s system where my current number is stuck so it never even tries to initiate the port-in process. I’ve talked to support on the phone multiple times, I’ve been told it’s been escalated to engineering, and then that engineering is still working on it. Now I haven’t heard anything in over a week. Is there anyway to escalate this to someone who can actually fix the issue. This is getting beyond ridiculous.Ported my number to join my roommates plan; he wont allow me to have access to my line!
I did not think someone could take over my line by just adding me to their plan? I went into a corporate store and found out that I had to wait 60 days to put in for a transfer of liability but my problem is this…I noticed someone accessed my phone number/line and would notice that in the call logs/text logs at times where I would be asleep or not on my phone texting those numbers. When I mentioned that to my roommate, he gave waited 3 days to add me as an authorized user, then, barred me completely the same night and I do not think that is legal. I am finding an out what my options are; and will file this with the appropriate government/telecommunications agency—but if this sort of thing happens, and I lose access to my accounts and finances, school email and other personal and private logins tired to that phone number…what can I do? I’m sure this sounds very random, or dramatic for no reason — but I have reason to believe this may not have been my been in my best interest so I could be susceptible to my roommateson what I can do? PS— A few days after getting the line, I noticed an login saying I could use DIGITS, and it was activated. I mentioned that and he said he had not idea. 😒 Let’shope this isn’t anything more than my precautions. -ChicagoJB
How to port my old number to T Mobile?
They gave me a temporary number to use and needed my old carrier’s account number and pin. I didn't know it at the moment so I went after work to get it. Do I call T Mobile to proceed to transfer my number to the temporary number? Or can I port my number online somehow?T-Mobile Cylinder, pfSense and Google Wifi
Trying to figure out a solution to the no bridge-mode\no port forwardingin T-Mobile’s dumbed down appliance. A pfSense firewall will port forward so I can get Plex and ChannelsDVR among other things from outside the network. This solves the bridge mode and port forwardproblem. It also does DHCP and NAT. Add to that my Google Mesh WiFi system (5 units.) So what I’m looking at is T-Mobile appliance>pfSense appliance>Google Router. Onlynow I’ve gottriple NAT (disaster) unless I put the Google in Bridge mode. But then I’m pretty sure the mesh won’t work. Anyone using pfSense with a mesh system? I know I could try ZeroTier but really like the capabilities of pfSense. It can really improve the network in addition to some goodprotection.
Tmobile to Tmobile number transfer
Foryears I’ve had an old legacy prepaid account with T-mobile (phone #1). A couple days ago I took advantage of a trade-in promotion at bestbuy, I traded in my old phone and activated a new “Essentials” post-paidplan with T-Mobile. I requested to have my old prepaid account number (phone #1) ported to my new phone/line. I took the phone home and popped in the sim card bestbuy gave me and went through the activation process on bestbuys website. My phone was now working fine and I could call and make texts, however, my number appeared to be different (phone #2). Panicking, I called customer care, they told me that the number port-in was currently in progress and this (phone #2) was just a “temporary” number until the port in process was complete. She told me the process would take 24 hours and I’d receive a text saying it was successful. 28 hours later and Ireceived no suchtext and my number is still (“temporary” phone #2), I decide to head into a T-Mobile store this time instead of calling customer care again. The person who I spoke to was INCREDIBLY rude and didn’t seem to grasp that I was transferring my old T-MOBILE number. He kept saying “your old carrier isn’t releasing your number” I reply “You are my ‘old’ carrier” he says this doesn’t make sense and says there’s nothing he can do for me and to call customer care. I call customer care again and this representative tells me the same thing the first one did, there’s a request to transfer (phone #1) to (“temporary” phone #2) and she says this process will take 48 hours (not 24 hours this time). She also tells me she’s going to send me a text message containing her name and my case number. I havenever received this text. It’s been 48 hours now and my number is still (“temporary phone #2)I don’t know what’s wrong or who to contact. I had a thought that maybe they’re trying to contact me on my (phone #1) to confirm/verify the transfer? The problem is that I accidentally left my old sim card in the phone I traded in to best buy. I have no access to (phone #1) so if that number is getting any texts or calls from T-mobile I can’t access it. According to customer care though all I have to do is wait, they’ve made no mention about having to do anything on my (phone #1). Is this really just a waiting game? Do I just keep calling customer care every 24 hoursto be toldit takes 72hours…96 hours? Or is part of the port-in process confirming/verifying something sent to my old number? If so what do I do? My sim card is inside the phone I traded into best buy. I’m posting here because I’m tired of the 2 hour wait times to get ahold of someone that just tells me I need to wait 24 MORE hours. Any input would be greatly appreciated This is what I see when I log into T-Mobile
